Jackson Hewitt Tax Service in Des Plaines provides professional and knowledgeable tax preparation. Clients describe the tax preparers as helpful, patient, and expert at handling complicated situations. The service offers a Biggest Refund Guarantee and a Lifetime Accuracy Guarantee. The process is noted to be quick. However, some customers express a desire for incentives or promotions for returning clients, feeling a rewards program would be beneficial. The location at 1519 Market Street offers year-round support for federal and state returns.