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May 2023 by Danielle Kirincich
Fantastic service at the des Plaines office in the Metropolitan square. Highly recommend Larry.
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April 2023 by Karen Lawrence
Knowledgeable & friendly service
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December 2022 by samantha lento
My experience is always great, Larry’s awesome. The process took about 10-15 minutes to plug and chug. My only gripe would be that there are no incentives for returning customers. With all the options for filing Tax’s, I just don’t find it lucrative to continue the process in brick and mortar locations moving forward; regardless of expertise. A rewards program of any kind would be a great idea to keep existing and potential customers engaged. Thank you!Update: thanks for the response; however, any promotions should of been discussed prior to filling. There wasn’t any. I ended up paying more than last year. Thanks.
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December 2021 by Matthew Marshall
My wife and I filed last minute with Larry and he was amazing! Answered all our questions and gave us great guidance. He was knowledgeable and personable and made us feel right at home. I’ll be going back every year here on out! THANK YOU LARRY!!!
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December 2021 by Megan Gutgsell
I had an appointment today for 2pm. I showed up to a closed store. No call/message to notify me they were closing or a call to reschedule. I called the store and waited thinking perhaps they were out for lunch. No callback. Online hours say open till 3pm, phone line states open until 4pm. I won’t be returning, very unprofessional.
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December 2021 by Humberto Samayoa
In hospital
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December 2020 by Pascale Charles
Francisco was very patient and took his time to make sure i got back what i was expecting if not more ! Thanks a lot ! i will be back next year with the same expectations of the customer service
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December 2020 by Alex Morris
This gentleman Fransisco was very helpful & knowledgible in helping me when I made big mistake on my on
