Jewel-Osco in Des Plaines is a convenient and community-focused grocery store that offers a wide variety of products, including fresh produce, bakery items, deli trays, meats, seafood, and sushi. The store features helpful staff members who go above and beyond, with employees like Cindy L at the service desk providing exceptional assistance. Customers appreciate the store's commitment to service, though some have noted occasional issues with cashier availability and inconsistent service at self-checkouts. The bakery offers birthday cakes, custom cakes, and cupcakes, while the deli provides party trays and the option to order ahead online. The store is clean, well-stocked, and organized, making shopping easy and enjoyable. Customers can also benefit from the Grocery Delivery and DriveUp & Go™ programs for added convenience. Overall, Jewel-Osco is seen as a welcoming, community-centered place that provides good service and a reliable shopping experience in the area.
Good products, but very poor service at the checkout line—anyone cuts in, and the cashiers don't say a word.
May 2026
Helpful staff. Deli people are very consistent and take pride in their job. The produce depth needs work! I'm always finding some mold on fruit and veggies there!
May 2026
Tammy in customer service was extremely helpful with pricing! She did a great job helping me, and she went above and beyond to make sure the pricing was right. What great customer service skills I was very pleased to be helped by her! Thank you, Tammy! : )
