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March 2024 by Paolo Go
0 stars. Snarky male staff.
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March 2024 by ASJ
Incompetent government workers. What else to say...
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March 2024 by Hemal Shah
Worst staff. Needs to change their stupid staff.
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February 2024 by Tamem
horrible customer service my mother went to this location to ship a package and was treated very rudely and in a discriminated matter due to the fact that "her English was not good"
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February 2024 by Mohammed Alkawaz
Bad customer service
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February 2024 by Damon Sather
Website says they do passport pictures and I was able to make a reservation to do so. The clerk looked at me like I was crazy to think I could do it there.
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February 2024 by Victoria Zervanda
I lost my half W-2 in the mailbox.which is that all my information and service can't be trusted anymore. ??
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February 2024 by Asher Mota
Appt for passport and photo service and when you get there they say no photo services. Waste of time and gas.
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February 2024 by MJ H
I see why others put 1 star. The cs' act like a 1 star
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January 2024 by David Jay
Worst experience with this USPS facility. On the WEB it states Passport walk-ins between 3pm-3:30pm. We arrived and were informed that they do not provide walk-ins. I showed the worker what is states on the web but she simply ignored me. I asked for a manager and supposedly the manager is not here... Stay away from this location!!!
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January 2024 by Bass fox11 4th
They do not answer their own home at allMy whole community has not received mail in 6 days.
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December 2023 by Julie Chandler
This post office used to have terrible customer service however, employee REGGIE is fantastic. He is the best person ever there to work the counter with stamps and shipping packages. REGGIE and our mail man DAVE are both great employees and very nice.DPlaines I s
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December 2023 by Hao Han
Today I go to post office find out my mail but I need talking to supervisor then I wait 1and half hours still not come out meet .but I hear they are laugh at the behind . How is work and service .post office is serving people but not thing to help people. So bad service don’t come to oakton st des plaines iL 60016 .???
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October 2023 by Ed Pizza
Convenient location. Ample parking!Clean and well maintained interior.Staff was courteous and professional. Waited about 10 minutes in line. Two employees behind the counter but only one taking care of customers. The other was pickups only. I can understand that if she was busy but it makes no sense to be 5th online and she’s standing there having 1 customer the entire time I waited inline.
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October 2023 by Katherine McDonnell
Waited on a package all day. After calling post office, was assured it would be delivered by EIGHT pm. Of course, it wasn't. Then I was finally sent be a text telling me that I must pick it up. The problem was, it was almost 3 hours past the time I would have been able to pick it up, as the post office was already closed. Went on the USPS website and filled out a request form to have it redelivered the next day. But I have so little faith in these lazy, incompetent workers that I doubt they will even be able to manage that. The services at this post office is so abysmal that it just needs to be shut down and investigated, immediately. Only a one and a half star rating .. How Pathetic! Does the management even care ?! Absolutely pathetic. Quite possibly the worst post office on EARTH.
