This Cellular Sales Verizon store in Des Plaines provides an exceptional in-person experience. The staff is incredibly sweet, helpful, polite, professional, and very knowledgeable. Consultants offer prompt service, act crazy fast to resolve issues, and are very attentive. They help with opening new accounts, upgrading phones and plans, explaining bills and credits, and answering all questions. Customers report a great experience, learning a lot while getting great deals on phones and plans. The service is absolutely amazing and highly recommended.
We recently consolidated phone lines and added home internet. Omer is an all star. He went the extra (several) miles for us; making us feel like part of his family. Everything was clear and easy
May 2026
Richard was super knowledgeable and patient. He helped explain every scenario for me and it was extremely helpful 10/10 would recommend thanks to him
April 2026
Very great customer service here! Got so much help from the staff thank you!