“I wanted to leave a review as I had superior customer service with Olivia there. She was very knowledgeable and polite. I had several questions and she answered them all .”
“I was able to speak with Brianna about switching over and using my own phone. She was helpful and informative. I came back and got it done with her and she went above and beyond.”
“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“Gaby was fantastic to work with. Not only did she answer all my questions, listen to my concerns and help me figure out the options that would best serve my situation, she could make me smile as we took care of business. Thank you”
“Had a great experience here, upgrading my old phone. Dave was a king! He helped me through the process and even stayed late past close, making sure my data got safely transferred over to the new phone. Definitely coming back here for any future purchases or upgrades!”
“Absolutely incredible service! I can't speak highly enough about Tech Repair Plus and Eddie. He genuinely wants to help and miraculously got my completely dead (not battery-dead, motherboard-panel-dead) iphone up and running, which enabled me to transfer all of my data from my back-from-the-dead phone to my new replacement phone. Thank you, thank you, thank you! Highly recommend, and I personally will continue to return here anytime I have tech in need of repair.”
“I was having trouble setting up my new phone. I finally ran into Jack today. He said time me and by my count 81 seconds later my email was fixed my display was fixed and my settings were all properly adjusted! It’s been more than easy working with Jack. I’ve noticed another review said this store is unique to all of the rest. That is definitely a true statement. I hope this review reaches the top so if someone is deciding on what Verizon to shop at they will come to this one! Jack is EXCELLENT!”
“This store deserves 5/5. Truly so helpful in a very genuine way. I came in dealing with a stressful financial situation from another carrier. Leo helped me understand so many things, helped me see all the options I had and took the time to explain the entire process to me with continuous written and verbal communication so nothing would be missed. The supervisor came and explained it as well so I would not be blindsided by anything. Truly a beautiful connection I had with them. It's so important to feel welcomed and understood when trying to make a purchase this big. I really appreciated all the help provided. They communicated about all the updates even after the day of the purchase. They were extremely patient with the rest of my family as well.”
“Klayton provided one of the best customer service experiences I’ve had in a long time. From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find the best solution for my needs.
What really stood out was his patience, attention to detail, and willingness to go above and beyond to make sure everything was handled correctly. He took the time to answer all of my questions, explain my options clearly, and made the entire process smooth and stress-free.
It’s rare to find someone who combines outstanding customer service with exceptional problem-solving skills, but Klayton does exactly that. If you’re looking for Verizon service, I highly recommend asking for Klayton. The team at Verizon is fortunate to have someone who truly cares about his customers.
Thank you again, Klayton, for the incredible service. You’ve earned a customer for life! ⭐️⭐️⭐️⭐️⭐️”
“We had a great experience here of course is a high traffic store so be patient when waiting for service but everyone was so welcoming and the attention to every detail was great Maribel gave us attitude, service, and everything in between she will be our person to go to in this store.”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”
“The team at this AT&T location were very attentive and helpful. Daniel helped me find a nice case, Edd helped us set up our accounts and Raffy answered all of my questions. They are a great team and worked together to make sure all of our needs were met. Definitely recommend them for any at&t service.”
“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”
“Lyly helped me out today 6/27 & made my transaction smooth and easy! Really told it how it was and save me a pretty penny! What a great sales associate and helpful as well! 10/10!”
“Kevin was an amazing help. He gave me all the info I needed and made the process so smooth. Because of him, I registered two lines under AT&T no more T-Mobile!”
“My wife and I just left AT&T (PR) and had an awesome experience. Gabriel was absolutely great to deal with. He took the time to break down and explain our Mobile bill. My wife then asked him about AT&T internet and he broke that down for us as well. He was very informative and a pleasure to deal . He also managed to save us a substantial amount of $$! Thanks Gabriel”
“Great experience at the norridge At&T! Aaron helped me out with my trade in and also set up my new watch. Great time talking to him and overall great experience. Super helpful and kind. Will always come back to this specific store. Thanks again! I will definitely watch those recommended movies”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Valeria was highly helpful and lead me to switching company, the prices and the plan I was matched with were according to my comfort. Such great experience all staff were very professional alongside their service. :))”
“Brandon was extremely helpful and provided amazing customer service during my experience at the store today. We will be coming back to the store in the future because of his knowledge and help today.”
“Excellent service at iPro Repair! My Samsung Galaxy S23+ wouldn't update past Android 13 after I switched carriers, and I needed Android 14 for work MFA. The technician was incredibly patient and worked on it until the upgrade went through. Fixed while I waited, at a very reasonable price. The store is clean and well-maintained too. Highly recommend!”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
“Dua I can't thank you enough for your helps today my phone with t mobile got hacked I changed my service and this girl patiently helped me to setup everything new soo sooooo helpful God bless you girl”
“Edyta was absolutely amazing at Verizon Wireless! She went above and beyond to help me when other locations were not helpful at all. She was patient, knowledgeable, and made the whole process so much easier and less stressful. I truly appreciated her kindness and professionalism, highly recommend working with her if you get the chance!”
“I have to give a huge shoutout to Gabriel at AT&T!
Going into stores like this is honestly never something I look forward to because, in my experience, people are often either unable or unwilling to really help. Gabriel completely changed that perspective for me.
From the moment we walked in, he was incredibly kind, patient, knowledgeable, and genuinely willing to help. He walked us through everything every step of the way, answered all of our questions, and made the entire process so easy. He actually won me over not only for internet service, but for our phone services as well!
Gabriel completely reframed the way I think about going into an AT&T store. It’s rare to come across someone who makes you feel like they truly care about helping you rather than just making a sale. He went above and beyond, and we couldn’t be more grateful for his help.
If you’re looking for someone who is knowledgeable, helpful, and genuinely cares about his customers, ask for Gabriel! AT&T is lucky to have him.”
“We had the pleasure of working with Mario. We had a complicated situation involving multiple phones - Mario was patient, thoughtful, and resourceful. He took his time and answered all of our questions. He confirmed all devices were in working order and to our satisfaction before we left. Mario went above and beyond, he is an excellent employee who made a challenging situation workable and pleasant.”
“I'm seriously impressed with the service! My son completely smashed his iPhone screen the screen was so badly damaged that you couldn't even see anything on it. I honestly didn't think it could be fixed, but they worked their magic and repaired the phone same-day.
The phone looks brand new and works perfectly. The service was fast, professional and exceeded my expectations. I couldn't be happier with the results. Highly recommend this place to anyone who needs a phone repaired.”
“Sebastian was a great help in the store, he made everything easier and simple for me. I’ve had issues with my email and no one seems to help except this young man”
“Vlad at the Des Plaines, IL location was amazing!! Even stated past his shift ending at 3pm to help finish my phone cross over. 👋👋👋”