“Mike was super patient and answered all of our questions getting our kids added to our plan. He was very awesome and helpful. The best phone store experience we've ever had.”
“I would like to commend Allison at the Dixon, IL, Verizon store. She was professional and friendly today when I arrived with a very long list of questions about charges, discounts, and credits on our current bill, plus questions about changing our plan. She patiently worked through the issues with me and made sure each one was explained to my satisfaction. I truly appreciated her efforts on my behalf.Hey, Verizon. She's a keeper!!”
“Great customer service, nice people to work with. My dog destroyed my cable from the tower to the house, they built me a 130' cable in less than 15 minutes and charged a fair price. After replacing and burying the cable we still had no internet. A technician came out and left us a new POE/LAN unit. This did the trick. I did not have to be home and they were able to correctly diagnose the problem. I highly recommend this business.”