The Verizon store at Dixon offers a wide range of mobile, 5G home internet, and business services. Customers can visit the store in person or schedule appointments online, with options for free in-store pickup, same-day delivery, or express lockers. The staff is praised for their professionalism, knowledge, and helpfulness. One customer appreciated a staff member who explained features of their new iPhone and expressed hope for more knowledgeable employees like him. The Dixon store, being a corporate location, provides a positive experience compared to other Verizon sales stores. Staff members are described as thorough, patient, and attentive, ensuring customers get the best deals and answers to their questions. Customers also noted the store's great service even when busy and appreciated the clear communication. Overall, the store is recognized for excellent customer service, knowledgeable staff, and convenient shopping options for those seeking reliable mobile and internet services.
I just want to take a moment to thank Jordan Bivins for his professionalism and knowledge. I went in to the store looking for an upgrade and Jordan was able to teach me things about my new Iphone that I didnt know were possible. I hope to see more people like Jordan in customer service!
November 2023
Jordan was great, very helpful and did his best to get what we needed
July 2023
If in need of a phone or service go to a Verizon wireless corporate store don't go to a Verizon sales store run by another company they don't know everything that is needed this Dixon store is a corporate store so it was a positive experience
