The RoomPlace in Woodridge, Illinois, is a well-regarded furniture store that has been serving the community for over 100 years. Customers appreciate the store's wide selection of living room sets, dining room furniture, and bedroom sets, making it easy to find the right pieces for their homes. The shopping experience is enhanced by the store's coordinated furniture displays and flexible financing options. Reviewers frequently highlight the exceptional customer service provided by the staff. For example, a manager named Alfredo received praise for his willingness to assist with order corrections and rescheduling deliveries, ensuring a smooth experience. Alvaro is another staff member who is noted for his patience and helpfulness; he guided customers in choosing the perfect couch without any pressure, allowing them to feel comfortable during their visit. Customers also commend the quick delivery service and the professionalism of the delivery team, who handle assembly and clean-up efficiently. Many express gratitude for the staff's dedication, often noting that they went above and beyond to ensure satisfaction, even staying late to assist customers. Overall, The RoomPlace is recognized for its great selection of furniture and outstanding customer service, making it a favorite destination for furniture shopping in Illinois.
Excellent care and attention to detail from our salesperson Sandra. We were directed to the specific area of interest and were given plenty of space to do our shopping. When decision time came, she was efficient, knowledgeable and PLEASANT. We will be back!
February 2024
Purchased a marble bar top 6 chair dining room set yesterday. Got delivered this morning, Talk about FAST and GREAT customer service! I absolutely LOVE it, thank you for the pleasant shopping experience. Delivery drivers were amazing, they brought it in, assembled it and took empty boxes. Took advantage of your great sale!
October 2023
One the employees named Hana, was 10/10 and she knew how to sell a mattress. I'm sure if you keep people like her around your business will be booming.
