The UPS Store #0887 in Downers Grove is known for its friendly and professional staff who provide a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers often praise the team for their helpfulness and willingness to assist, with some noting the staff works well together and goes above and beyond to help with difficult tasks, such as printing labels or managing shipments. The store is conveniently located at the northwest corner of 75th and Lemont Rd., facing White Castle and next to Subway. While most reviews highlight positive experiences and excellent service, some mention high shipping costs, such as paying $77 for next-day delivery. Overall, customers feel valued and appreciated, with many expressing loyalty and willingness to recommend the store to others. The staff's kindness and readiness to fulfill customer needs make it a preferred choice over nearby post offices, ensuring a satisfying experience for those seeking shipping, printing, and related services.
Loveleen went out of their way to show me customer service that was above and beyond. I needed to print, cut, and packages some assets for a job. I was running behind schedule and stressing out, but after receiving timely and professional assistance I was back on track.
May 2026
Super kind and helpful staff, even when the lines are long. Recently I left my wallet there too, and the kind female clerk secured it until my return.
May 2026
Hetal was amazing and went above her job to help me out. I came right at closing and she jumped in to help me. I will make sure to pass the kindness forward.
