Jackson Hewitt Tax Service in East Alton offers reliable and professional tax preparation services throughout the year. The local office provides expert assistance with federal and state returns, ensuring clients receive their biggest refund with a guarantee of accuracy. Customers appreciate the friendly and caring staff, especially the service provided by Loretta, who is praised for her professionalism, patience, and thorough explanations. She welcomes walk-ins without appointments and makes clients feel comfortable, even those feeling anxious or stressed about their taxes. Loretta’s understanding and compassionate approach often leave clients highly satisfied, with many recommending her for her excellent service. Although some mention that costs can be a bit more than expected, the overall experience is positive, emphasizing quality service and trustworthiness. Jackson Hewitt’s East Alton location is conveniently situated at 259 Eastgate Plaza, next to Dollar General and Subway, making it easy for clients to access year-round support. Whether for filing or questions about available options, clients find the staff helpful and dedicated to ensuring their tax needs are met efficiently.
Loretta is fantastic she got me my max return possible including amending last year's return and got me more money for that as well
April 2026
Loretta was very knowledgeable, helpful and efficient. I will be referring anyone with tax needs to this office. Thank you for your help, Loretta! See you next year!
March 2026
Was so happy with the service I received from Loretta Gratta. She instantly put me at ease. She was friendly, knowledgeable and professional, I highly recommend her.
