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March 2024 by Ashley Lewis
Loretta was very professional, very kind very prompt. Jamie was very friendly. I ultimately did not go with Jackson Hewitt, but it was not because of anything other than the price point. If you were looking for in person service very much, so recommend!
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January 2024 by Mindy Fields
Loretta Gratta is awesome she explained things to where I understand them. Very friendly and all around a wonderful experience. I would recommend everyone go there.
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April 2023 by Frank Swarringin
People who waited on me were very kind and courteous
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February 2023 by Devin Severs
Been doing taxes through them for the past couple years they definitely are good at what they do and get me the most back!
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April 2022 by Paula Boone
Very nice place. Friendly and professional.
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March 2022 by Kristin Dodd (Krissann)
I have used Jackson Hewitt for the last six years which they are amazing I should say! My only small problem is they are not cheap and being a repeat customer, one would think they would get a promo code or something!
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February 2022 by Ashley Vollintine
Beyond satisfied!!! Stop in and see Rickel, walk ins welcome!!! She made my tax filing for 2022 a breeze. Thanks so much Jackson Hewitt!!!
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February 2022 by brayden moss
It's a great place to properly get your taxes done and have friendly staff.
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February 2022 by Joshua Bartee
Rickel was very nice and helpful... Look forward to working with her again
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February 2022 by diana owens
Rikel was amazing! So helpful and was eager to answer all of our questions!
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February 2022 by Brandi Creekpaum
I will only use this location, they're always fast & friendly
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February 2022 by Tiffaney Wilson
She was great!! Will go back every year!
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September 2021 by Matthew Alexander
Paid $420. Was told "the printer messed up" and I did not get all of my documents printed. Was confident that efile was accurate. However, my bank information was entered incorrectly by Jackson Hewitt. My refund did not show up. I dont think this was worth $420.
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March 2021 by Anita Hoeffner
The tax preparer definitely did not have good customer service. Attitude issues and we were not able to communicate very efficiently at the end. I was asking for a MO voucher to send in with my check and she came back with that I would need a form to make a payment plan. Huh??? I do not need to make a payment plan for $108. I showed where it states that I need to send in a paper voucher with the check but still didn’t understand. You would think that after paying $338 to do a simple tax preparation I would at least get a “Thank You!”, “Let’s get this resolved”, or “Smile at least”. I did get vouchers to recommend friends. Prefer not to lose friends but thank you.
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March 2021 by Bob Scheaffer
One employee not wearing mask working with a couple and one of them had their mask under nose. When lady came out of back she ask me to put on my mask and said nothing to other employee 15' away
