L & A Automotive is a highly regarded auto repair shop that has earned the trust and loyalty of its customers. According to the reviews, the business is known for its integrity, professionalism, and excellent customer service. The owner, Bill, and the technicians, such as Paul, are praised for their accommodating and friendly approach. They take the time to listen to customers' concerns, provide thorough explanations, and make recommendations based on the actual needs of the vehicle, rather than trying to sell unnecessary parts. Customers appreciate the transparency in pricing and the clear communication throughout the repair process. Many reviewers, including women and older individuals, have expressed their relief at finding a trustworthy mechanic who does not take advantage of their lack of automotive knowledge. The reviews highlight the shop's ability to handle a variety of services, from emissions repairs to general maintenance and repairs. Customers consistently report that their vehicles are running smoothly and without issues after the work is completed. Overall, L & A Automotive has established a reputation for providing reliable, honest, and efficient automotive services, making it a go-to choice for many in the community.
Love L&A! My family has been using them since they were in Downtown Dundee, many many years. Honest, trustworthy, fair prices. Bill is the owner and he helped me in an urgent situation. I will forever be grateful and always recommend.
December 2024
If you are looking for honest, trustworthy auto repair, I would recommend L&A. My sons and their employers also use L&A for a good reason. Bill and staff tell you what the problems are and offer honest opinions on how to proceed.
September 2024
Good place. Reasonably priced. Had a check engine light. They got it down to whats wrong and fixed it quickly
