“I went in without an appointment for an oil and filter change. I was taken care of in a reasonable amount of time and all of the service members were pleasant, professional, and kind.”
“Great experience at this location with Cody and Ayden!! Amazing customer service, fast and attentive to my needs. Absolutely recommend this location. Will be back, when any service is need.”
“I've only been here twice and both times have been so helpful!!! I have a 2023 Ford escape hybrid and these guys have done nothing but help so much!!
When ever I ask questions and ask for advice they're always so patient, kind and understanding.
Today I came in to figure out how to top off my oil situation with my car and one of the employees was extremely welcoming, non-judgmental and understanding.
And besides the staff, the prices and services are very good too! I trust them more than any other place I've been to with my car when it comes to technical situations.
If I could give 10 stars I would!
Keep it up to the staff!! ✨”
“I had one of the best customer service experiences I have had in a long time at East Peoria Tire & Vulcanizing. I hit a curb and popped my tire last Friday night. I had planned to leave for a short trip to Rockford by 9:00 am Saturday. I went a different tire place first and they didn’t have the size tire I needed. I then called E.P. Tire to see if they had the tire I needed in stock and unfortunately they didn’t have one in stock either. But the man I speaking to said he would go check their used tires to see if he could find one. He found the exact same tire I needed and it was in good shape. They got me right in and I was on my way to Rockford in no time! As I waited for my car I watched as every client that came through the door was greeting immediately and their needs were addressed with friendly, professional and prompt service. E.P. Tire has won me over and I will be back next spring for a full set of tires.”