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“When I came to the store with the issue with my line Ike was very helpful. He resolved the issues. Also, he has a good customer interaction. He made you feel welcome.”
“I usually break my phone once every month, each time I head to communication depot and get excellent service, excellent price and professional assistance every time.”
“Awesome!!!!!! Nelson and Esther very polite, professional efficient,would give 10 stars if possible very efficient and the prices are half of metro overall fantastic experience ???”
“Jake helped me switch over from At&T. He is extremely professional and knowledgeable. He made the whole proccess easy and pain free. He seems to be a extemely hard worker, he helped me and still helped multiple other people at the same time. Whatever you are paying him, he derserves more.”
“I lost my phone recently and was super stressed about losing all my data. AJ, the manager at Boost Mobile, was incredibly kind and helpful! He patiently helped me transfer everything from my old account—even without the phone—and made sure I didn’t lose a thing.
On top of that, he hooked me up with a great deal on a phone case and screen protector. It felt like talking to a friend, not just a store manager.
AJ made the whole process smooth and stress-free. If you ever need help, definitely go see him.
Highly recommend this Boost Mobile location!”
“Mr. Roj has given me and those in the store terrific service. He is so knowledgeable and efficient. He was patient, helpful, and timely in his service. Kudos to Cricket for having him as an employee. Thank you!”
“Had an amazing experience at Granite City Metro store! I came in for a phone upgrade, and Damaris was incredibly knowledgeable and patient. They helped me transfer all my data and set up my new phone, saving me a lot of trouble. Highly recommend!”
“I went to this location yesterday and Taytierrah was very patient and understanding with me. Best customer service I’ve had in a long time, even took the time to transfer my info from one phone to the other.”
“Had to have my phone serviced at At&T yesterday. Destiny, the clerk that helped me was so fast and professional. She totally took something I had been dreading and eliminated my worries!”
“Terry was helpful and patient with all those that he assisted. He communicated well with his team and made sure everything that we needed was very much handled and taken care of to the very end. He displayed great customer service with a very professional demeanor. He was gentle with the product being purchased and set up everything with ease and professionalism.”
“Delvin was top tier. He assisted me with becoming a new customer with all and was very patient throughout the process. He helped me get the best deal and made sure I picked the right device for me. I hope to have many future experiences like I had with delvin, he proved different then anywhere else I've been to with other phone carriers and definitely represents your company well.”
“Harshu helped us so much. Less than an hour left till close and he had 2 customers at once out of the door happily before closing time!! I love the phone he helped us pick out, no complaints. Moreso I'd like to say his customer service skills are exceeding expectations, as well as his hospitality. With a baby running around, he was completely in his element, and the vibe of the store was overly joyful. Will return again because of him!!!”
“I am a long time customer at this Verizon store
nd went there when my phone was attacked by a virus. The techs there were amazing. They worked on my phone to remove the virus twice. Finally bought a new phone. The tech helped me set it up and now I feel so much better. Highly recommend this place! I loved the service.”
“Neily was a very kind worker if it wasn’t for her I don’t think I would be able to fix the issue on my phone other stores would just tell me to call customer service but when I came in this store she treated me kind and respectfully and help me solved my issue on my phone”
“Man, phone been broke for 2 whole days it took them no time and hassle fixed it with no problems 10/10 highly recommended…phone still work and they offered me some really good Info on the iPhones definitely coming back to get one the Boost store that repairs phones yea I love it…”
“My friend came out there to get a new phone andor get another phone turned on, and Zion to be new and on his own 43 days was amazing awesome.I had great customer service even though we had to come back up there for additional health.He still did wonderful, thank you Zion”
“Jay was very knowledgeable, helpful courtesy it was very good with helping me make the right decision on getting a new phone any also took care of the most difficult things that I didn't know he did them for me. He's an awesome, amazing yg man. I thank God for ppl like him we need more of Jay's in this world”
“Thank you so much Harry and George. The customer service is very good. I am very happy that they treated me very well and gave the best deal for my Christmas. Thank you again”
“I would like to thank Shaunta Crosby for all the help she provided with setting up my son's phone. She was so kind, patient, and professional. It is hard to get great customer service like this anymore. Thanks Again”
“I visited the store to have my shattered iphone replaced. Jazlyn assisted me & gave exceptional service by discussing all my options, informing me on all phones & accessories available for purchase, & extending patience due to me having young, busy children with me. I love how there was a tv with cartoons showing for my kids to be occupied. This store is further from where I live, but I will always come back confidently knowing that Jazlyn is there to help!”
“After having Cricket Wireless for the past 5 months, I can honestly say that I am very happy with the service and coverage. Since we brought our own phones, the plan was a lot cheaper than some of the competition. We have 4 lines and it's only $100 a month. The best part is there is no contract and zero commitment. The employee was friendly and helpful during the whole process. Would definitely recommend Cricket, especially to those on a budget.”
“OK. This post is loong overdue. Tyler was such an amazing concierge. I can't remember going into an establishment here, and someone was working that wanted to work. Friendly, respectful, kind, but more important, knowledgeable in the products. Good job sir. Thank you.”
“Jeni did an excellent job getting me set up with my new iPhone. I would definitely recommend this store to my family and friends. She took her time and made sure I had the best deal and protection I could have”
“This place is great this is where I purchased my phone shortly after I dropped it in water and I was having problems with it I took it in just a few moments before I had to go to work and this very wonderful gentleman greeted me at the door and he fix my phone with no problem whatsoever there was no water damage he knew exactly what the problem was he was very friendly he also told me about other plans that they had I really love this place I really love the staff and I will definitely be back cuz I have to pay my bill every month but also because I want to add a phone”
“The sales clerk was very polite and answered all our questions. She told us it was her second week there but we didn’t believe her. She is excellent and I’m only doing business with her from here on out. Kudos to Sheba she has the best personality.”
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“You guy need to fix the problems with the towers. Some of us run are own business and us our phone for them. And if we can't out or got calls or text message, we lose out on own business.”