AT&T Store in Collinsville offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service. Customers have praised the exceptional service they've received at this location. Manny, the assistant manager, was able to quickly resolve an issue for one customer after several attempts with customer support. Another customer, who had previously been unsatisfied with the Collinsville store, was impressed by the great team, particularly Jay and Jazlynn, who went above and beyond to assist them. Ryan and Jay were also commended for their outstanding service in helping a customer with several complicated issues when transferring a company account to a new account. Jazlyn was praised for her helpfulness in assisting a customer with switching phone companies and even securing a first responder discount that the customer was unaware of. Overall, the AT&T Store in Collinsville is known for its knowledgeable and friendly staff, who are committed to providing excellent customer service and ensuring a stress-free experience.
Store manager shamary don’t know if I’m Spelling his name right saved me from getting scammed today answered my call fast and addressed the issue fast couldn’t ask for better customer service
August 2026
Tony and Colton help me out was very nice . Made it very quick process thank you guys .
July 2026
Great experience at the Collinsville store everyone was so helpful. They all kicked in to get the job done that I needed to get done that another local AT&T store kept blow me off on definitely go to the Collinsville store. Best store around.
