O'Reilly Auto Parts store #1733 in East St. Louis, Illinois, offers a range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program for specialized tools. Customers often appreciate the friendly and knowledgeable staff, especially one employee who was described as professional and helpful during a check engine light service. However, some reviews mention low staffing levels and limited inventory, which can lead to waiting or difficulty finding specific items, even if listed as in stock online. Prices are considered high by some, and staff experience varies, with some customers feeling employees are inexperienced. Despite these issues, many customers recommend the store for auto needs, citing good customer service and a positive atmosphere. Overall, it is a reliable place to get auto parts and assistance.
Kay del was excellent helper at the store and very helpful and polite
February 2025
They had what i needed. It was a little far but okay.
August 2023
Just because an item is said to be in stock online does not mean it will be found in store. Even if the website says in store pickup is available. But the customer service was good and I know the associate did everything they could to help me locate the tool I needed. Unfortunately we never found it.
