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“Jake helped me switch over from At&T. He is extremely professional and knowledgeable. He made the whole proccess easy and pain free. He seems to be a extemely hard worker, he helped me and still helped multiple other people at the same time. Whatever you are paying him, he derserves more.”
“Came in after several attempts over the phone with customer support, Manny the assistant manager had me fixed up in a matter of seconds. Highly recommended the collinsville store and furthermore Manny if he's available!”
“It was my first time in the store a few weeks ago. They offer a great selection of phones and accessories I wanted to give a shout out to Alexis and Tiffany they were so helpful and knowledgeable. Thanks for you excellent customer service.”
“We had been to SEVERAL other AT&T stores in the area looking for help and the only store that was actually able to help was the Wood River location! Troy and his team were able to help us combine our multiple plans into one when the Alton store, Edwardsville store, and even customer care could not help.”
“Need to give a shout out to Alexis! It wasn’t easy getting into my account after I lost my phone.. but she kept trying. The systems were having a few other tech issues and the store starting filling with people.. but she kept her calm and never even seemed frustrated. She turned a super stressful day around for me. Thanks again girl!”
“I have been deciding on where to purchase a new phone. I made the decision to go with Cricket today. Lexi was very kind in assisting me and she handed me a paper with rate plans etc. I wanted just one line for $25. This was only available with auto pay. I got a supposedly free phone which is the Samsung A15. I'm really confused though as to why a payment for this month is coming up. I'm gonna call and try getting everything straightened out. But for the most part the customer service part was great!!”
“I love Boost Mobile, I had a young man help me not only how to do the family plan, but also set all the phones up. He was patient, funny, adebt, and kind. I went to the store on Collinsville Rd. I like the service, the price and the customer service. It's been a good buy and service from the very start.”
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“To be honest I absolutely hate going to the store to do anything with the phones! I dread it so much I will hang on to an out of date phone for years just to not have to deal with it! However, I spoke with the sales associate Morgan, she was so understanding and made the whole process, super simple and enjoyable, and most importantly in my book quick! I am very pleased with my experience yesterday mainly because of Morgan!”