“Jake helped me switch over from At&T. He is extremely professional and knowledgeable. He made the whole proccess easy and pain free. He seems to be a extemely hard worker, he helped me and still helped multiple other people at the same time. Whatever you are paying him, he derserves more.”
“Makayla was a huge help in getting my father's phone number ported over to a new phone which we got fir free as a new line! It took a lot of time and patience but we got it done.”
“I visited the store to have my shattered iphone replaced. Jazlyn assisted me & gave exceptional service by discussing all my options, informing me on all phones & accessories available for purchase, & extending patience due to me having young, busy children with me. I love how there was a tv with cartoons showing for my kids to be occupied. This store is further from where I live, but I will always come back confidently knowing that Jazlyn is there to help!”
“Very satisfied with the phone and customer service provided by John at the Wood River location. He was very patient for us and was extremely knowledgeable. My boyfriend is still so happy his phone works now.”
“Mattie was very helpful while helping my family upgrade our phones. She was very knowledgeable and friendly. Will definitely go back when I need to upgrade again or if I need any help. Thanks!”
“I have been deciding on where to purchase a new phone. I made the decision to go with Cricket today. Lexi was very kind in assisting me and she handed me a paper with rate plans etc. I wanted just one line for $25. This was only available with auto pay. I got a supposedly free phone which is the Samsung A15. I'm really confused though as to why a payment for this month is coming up. I'm gonna call and try getting everything straightened out. But for the most part the customer service part was great!!”
“My service representative Jari was very kind, efficient and helpful. She was very patient with setting up my new phone and finding all the information that was needed. I highly recommended Jari and this store location!”