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“Jake helped me switch over from At&T. He is extremely professional and knowledgeable. He made the whole proccess easy and pain free. He seems to be a extemely hard worker, he helped me and still helped multiple other people at the same time. Whatever you are paying him, he derserves more.”
“It was my first time in the store a few weeks ago. They offer a great selection of phones and accessories I wanted to give a shout out to Alexis and Tiffany they were so helpful and knowledgeable. Thanks for you excellent customer service.”
“We had been to SEVERAL other AT&T stores in the area looking for help and the only store that was actually able to help was the Wood River location! Troy and his team were able to help us combine our multiple plans into one when the Alton store, Edwardsville store, and even customer care could not help.”
“I visited the store to have my shattered iphone replaced. Jazlyn assisted me & gave exceptional service by discussing all my options, informing me on all phones & accessories available for purchase, & extending patience due to me having young, busy children with me. I love how there was a tv with cartoons showing for my kids to be occupied. This store is further from where I live, but I will always come back confidently knowing that Jazlyn is there to help!”
“Need to give a shout out to Alexis! It wasn’t easy getting into my account after I lost my phone.. but she kept trying. The systems were having a few other tech issues and the store starting filling with people.. but she kept her calm and never even seemed frustrated. She turned a super stressful day around for me. Thanks again girl!”
“I have been deciding on where to purchase a new phone. I made the decision to go with Cricket today. Lexi was very kind in assisting me and she handed me a paper with rate plans etc. I wanted just one line for $25. This was only available with auto pay. I got a supposedly free phone which is the Samsung A15. I'm really confused though as to why a payment for this month is coming up. I'm gonna call and try getting everything straightened out. But for the most part the customer service part was great!!”
Mobile Phone Accessories
Mobile Phone Accessories
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Mobile Phone Accessories
“My service representative Jari was very kind, efficient and helpful. She was very patient with setting up my new phone and finding all the information that was needed. I highly recommended Jari and this store location!”