Ross Dress for Less offers a variety of brands and the latest fashions for family and home at discounted prices, typically between 20% to 60% off department store prices. Customers enjoy the store's ever-changing selection and often find good items at reasonable prices. Many frequent shoppers appreciate the organized layout and great customer service, particularly at the new Shiloh location. However, some visitors have noted cleanliness issues, especially with the entrance mats, suggesting that a quick cleaning could enhance the shopping experience. Overall, Ross is seen as a go-to destination for bargain hunters looking for quality products.