“Cyndel was so helpful with getting my daughter a new phone! We accidentally had not been backing up to her iCloud but Cyndel was able to connect to her gmail and get her contacts. Such great customer service! So thankful for her help!”
“Jasmine was super helpful, andgot us taken care of with adding a new phone and line. Even updated my service to a more current plan. Highly recommend wether yer local or just passing through, being conviently at the petro.”
“Cyndel was such a huge help! After getting back from my overseas trip, I went to the Verizon across from Walmart and was basically told to call customer service because they couldn’t help me. I then called Al’s and stopped in the very same day, and Cyndel got my phone back in working order quickly and efficiently. I really appreciated the excellent customer service and willingness to help!”
“Josh was awesome. Helped set us up with a new phone and made we understood the new features and explained all of the protection options. Fantastic overall customer service!”
“Danielle was awesome. She was the only one in there when I went in & was busy helping 2 different customers at the same time (wow). I of course had to wait but that was no bother to me. I went in knowing in order to get great customer service you have to have patience!”
“Jayden did a wonderful job assisting me with retrieving my new phone. Even though he is in training, he is beyond capable of handling this job. Great job Jayden!”
10AM - 7PM
1602 Ford Ave Ste C, Effingham
Mobile Phones
“A shout out to Brianna D. and Jessica C. at The Cricket Wireless store in Effingham Illinois they were patient and kind and extremely helpful at helping me restore my service. I’ve had Cricket Wireless for probably 13 to 18 years and never had a problem. I’ve been without service for about five days and it was my fault. They were very kind and very helpful. I can highly recommend this store. Way to go!”
“Nick did a wonderful job explaining the various pricing changes to our plans, comparing devices and overall great customer service. Definitely recommend this location and Nick.”