CubeSmart Self Storage in Elgin, IL, located at 590-A Tollgate Rd, offers affordable and convenient storage solutions with a focus on cleanliness, security, and excellent customer service. Customers consistently praise the location for its clean units, with one reviewer noting it as the most clean they had seen among other CubeSmart locations. The staff receives high marks for their helpful and friendly nature, with several reviews highlighting the exceptional service provided by team members. One staff member was described as amazing, going out of their way to ensure customers are aware of all details and providing thorough assistance, including showing several units and answering questions patiently. The manager is also praised for being patient, friendly, and calm, making first-time renters feel comfortable and supported throughout the process. The facility features inside, temperature-controlled units that are safe, clean, and ready for move-in, with access available until 10 pm daily, allowing flexible hours for organizing belongings. Customers appreciate the secure access requiring a special code, and many feel safe, especially as a woman moving alone. The location is quiet, in an industrial area, and close to major exits, making it easy to access. Pricing is highly competitive, with some customers mentioning special offers like the first month free and monthly rates as low as $53 for a 100-square-foot unit—much cheaper than their previous storage options. Overall, CubeSmart Elgin is recommended for its affordability, cleanliness, security, and helpful staff, making it a trusted choice for storage needs.
Nice and clean units! Mothy was great! He made the setup process simple and was transparent with everything. Would definitely recommend to others.
November 2025
I been in others cube smarts locations ....i would recomended this one ..the guy from the office its pretty good and 5 star costumer service ..the units itself from this location are the most clean i had seen so far from other locations
November 2025
Helpful property manager, ease of transfer always a plus.