Genesis of Elgin offers a hassle-free car-buying experience, focusing on customer satisfaction and quality vehicles. The dealership features an extensive inventory of Genesis cars, including popular models like the GV70, G70, and GV80, alongside a selection of high-quality pre-owned vehicles. Customers frequently praise the knowledgeable and friendly sales team. Salespersons like Brendon and Amin are noted for their professional and courteous service, making the buying process smooth and enjoyable. Many reviewers appreciated the personal touch from the management, with introductions adding to the welcoming atmosphere. The dealership is recognized for its efficient service, with maintenance often completed within the promised timeframe. Although some customers wished for loaner cars during maintenance, the overall experience remains positive. The finance team, particularly Tyler, is commended for clearly explaining contracts and handling any issues with care. Genesis of Elgin has earned high recommendations from customers for its attentive service, making it a preferred choice for those looking to purchase a car in the Elgin area.
Amazing service and amenities! Ida made the transaction great for getting my loaner vehicle quick and easy, I overall recommend the Genesis brand to anyone in the vehicle market but this latest service puts me over the top saying Genesis of Elgin is one of the best retailers there are!
August 2024
Amin helped me when I came to the dealership. Amin was a great salesperson and did an excellent job at showing the vehicle along with all the features and options. Very professional and courteous.
August 2024
Best service anywhere. Carl handed me my vehicle cleaner and in better condition than new!! What a great place.
