Firestone Complete Auto Care, located at 320 S Randall Rd in Elgin, IL, has been serving the community since 1926. This one-stop shop provides a wide range of services for all vehicle needs, including tire sales, maintenance, and repairs. Customers appreciate the friendly and knowledgeable staff, who create a welcoming atmosphere that feels like family. Many reviews highlight the professionalism and personalized service offered, with bilingual staff making communication comfortable for Spanish speakers. The shop is praised for its efficiency, handling tasks like tire installations and repairs promptly. Customers have shared positive experiences, including quick fixes for urgent issues like serpentine belt failures. The team is noted for providing clear explanations about services and warranties, ensuring customers understand their options. While the majority of reviews are glowing, one customer mentioned a lack of communication regarding the completion time of their vehicle service. Overall, Firestone Complete Auto Care is recognized for its reliable and affordable auto care, making it a trusted choice for residents in Elgin looking for expert vehicle service.
Scott and Louie were so helpful! They were both so funny and nice. They made this the best oil change experience. I have gone to other Firestone locations around me and this one by far has provided the best customer service.
March 2024
I love this location the crew very nice and explain everything. Also all of them are biligual and or have some knowledge in spanish make me felt really comfy.
February 2024
Love this place, only go here to have my car worked on.
