KCT Credit Union is highly praised for its friendly, professional, and knowledgeable staff. Customers appreciate the helpful and thorough service provided by team members like Richard, Alejandro, and Gio. Richard is noted for going above and beyond, offering detailed assistance and explaining processes clearly, making clients feel supported and confident. Alejandro is recognized for excellent customer service and consistency, especially for loan needs, while Gio is appreciated for his kindness and patience in helping secure loans. The credit union is considered a trusted hometown institution that delivers great auto and home loan services, often providing competitive rates. Overall, clients feel satisfied and valued, citing the staff’s dedication and the welcoming environment as key strengths of KCT Credit Union.
Richard Channey went over and beyond his job requirements. Friendly, kind, efficient, and last but not least thorough. For the first time I’m 100000% satisfied with his efforts and service. Give that man a raise lol. Looking forward to working with Richard and KCT for my business and future financial endeavors.
March 2025
We had the pleasure of working with Alejandro Aranda. He was very professional and knowledgeable. Excellent customer service. Highly recommend seeing him for any of your loan needs.
August 2024
Every time I have need or a question Alejandro Aranda-Parra, has been my go to guy. KCT is truly a hometown institution that I would endorse 100%
