Budget Car Rental provides a friendly and efficient service experience. Customers praise the easy check-in and check-out process, with staff being helpful and professional. One reviewer appreciated the quick service and great price, highlighting Kendell’s helpfulness. However, some concerns were raised about vehicle maintenance, such as a car with high mileage and issues like wheel misalignment and vibrations. Despite this, the cars are generally clean, and gas mileage is good. Overall, many find the staff friendly and the service reliable, encouraging repeat business.