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“Anna was amazing! She took time to be through and I even brought my mom and grandma back and they asked her all their questions! I left with a new mattress and I’m super excited! 10/10 recommend”
“I was greeted immediately upon entering the store and once I told the manager what I needed, she educated me about the different products that would be best for me.”
“I just purchased a mattress, and other items from Mattress Firm, and my experience was delight. I must say I didn’t want to leave. Outstanding customer service and knowledgeable of the
Product. Angel and Debra receive a 100 percent from me. Thank you, ladies. A great duo.
Barbara”
“I just want to thank Tim and Wally for a great experience. Tim made my purchase easy with his professionalism and courtesy. I want to thank Wally, for his leadership in helping with a returned item. The customer service was outstanding. I would highly recommend you to go to this Mattress Firm. I had one of the best nights sleep in along time. I love their products.”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“Ezdy was exceptionally helpful in assisting us in picking out the perfect bed set. I would highly recommend trying out the Tempur-pedic store in Oakbrook Center if you’re looking for a bed for the best sleep of your life!”
“Working with Dave to try out a few of the mattresses in the store and found that he was very personable and knowledgeable around the products in this store. Made a decision that night with my wife, the transaction was seamless and the delivery company had it placed in my home in less than 24 hours. Many thanks Dave for your assistance!”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“Bill was very kind, patient and helpful ! I came to mattress firm in a wheelchair with my family,and Bill showed me what would be best for me in my price range. He was very patient and friendly. I appreciated it. Thanks Bill ? Now we'll see how the mattress works out.”
“Maria met us at the door and asked if there was anything in particular we were looking for. We said we weren’t sure yet and just wanted to look around. She was never pushy, just checked in on us once She said she’d take your time and I’ll be around if you need anything. We ended up finding the perfect couch and she helped us through it all. Excellent customer service all throughout!”
“Excellent experience. . Family owned and operated with knowledgeable staff. . Showroom has a lot of great choices and I was able to pick about 5 mattresses I liked. All was explained to me in detail to match the right mattress to my needs by Jim. . No pressure buying, great prices (best I found!) and great delivery and set up. I would highly recommend this store to everyone. . . Refreshing change from what I found at the other Mattress stores and big box stores. . Glad I stopped by.”
“Buy a new mattress here eeverytime the family needs one and this time i splurged a bit. Got the black royal and thanks to financing, i got myself a new Cadillac of beds. Thanks mattress firm.”
“Francois was very helpful and every time I changed my mind or asked questions he was attentive. Since my mom could not be there to sample the mattresses he made sure I was satisfied with my final pick and even pulled out the tape measure so I was sure of the box spring height. He was very empathetic with my situation and the story behind my purchase. It meant a lot to me to have that type of service. By the way she loves the mattress and the height was perfect. Thank you!! ?”
“Salesman Andy was a great help! Walked out with 2 mattresses and an amazing deal! Definitely the right choice of store! Andy was very good at explaining the differences, as well as listening to what my grandpa was looking for! Will for sure be purchasing here again the next time we need another mattress.”
“Good selection of mattresses in all price ranges. Trystan was knowledgeable and helpful without being pushy. Mattress will be delivered in 2 days. Great experience from the moment we walked in the door.”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“The salesperson Jim was very patient with us and had great suggestions. We came in not knowing what we were looking for and he was extremely knowledgeable and helpful! Thanks! So excited to get our new bed!”
“The salesperson was very helpful and the delivery men were nice, respectful. Great job! I would definitely recommend American mattress to my friends and family if they're looking for that product.”
“Finding a new bed can be very stressful but this experience was stress free and this mattress firm was so welcoming and accommodating.
If you need a new bed please stop mattresses firm in Glen Ellyn!!”
“Grand Appliance is recommended. We purchased an LG gas dryer and had a great salesman, Fabian, who showed us all the dryers. He spent time explaining the various controls on the dryer we eventually purchased.”
“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“Excellent experience purchasing adjustable frame and mattress. The store attendant was very helpful and patient while I evaluated a few different options. Highly recommend store in Hillside.”
“We got a great deal. Brian at the Oak Brook store is fantastic. A truly great person. He's friendly, personable and honest, say less. Go see him, you won't be disappointed.”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
“Al's expertise helped me realize my dream home. After searching through many manufacturer catalogs with Al, I am so pleased with all the furnishings I purchased through Al-Mart Furniture for my bedroom, living room and mulitpurpose family room. Pricing for all items was the best of all stores and online shopping I did. They delivered and set up all pieces which was a great help to me. I highly recommend you visit their store.”
“Jim is a great guy! Great knowledge about mattresses. He was patient with us and gave us space when we were deciding. Very friendly and funny! Glad we came here for our mattress today!”
“Alpha Liquidation Mattress is a God send! Joseph has sold us 5 top quality mattresses over the years. They are clean, high quality, and cheap! Joseph is polite and cheerful!”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
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“Another very satisfying experience with American Mattress!!!
Saw Ron at the Elmhurst store on Monday and today, Tuesday my new set was delivered and set up.
Can't figure out how one company can have so many pleasant and on-the-ball employees!
My first experience with American Mattress was over 13 years ago in MI actually!
Due to a large department store letting me know all of our bedding could not be delivered as promised, I went to the New Buffalo store and in just 3 days had furnished all our beds in our remodeled lakehouse!
And my excitement that everything was set up and all wrappings removed!
And of course, back to the employee!
Most congenial gentleman. Had great conversations and he made me feel so less stressed about the situation.
Thank you!
Sincerely, Julia Olson”