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“Spectacular delivery experience with Miguel and Jorge. I had an adjustable I needed removed which is very heavy. They removed the entire unit from the second floor in 5 minutes. Wearing red foot protectors to ensure a truly White Glove Service. Thank you American Mattress”
“Very helpful staff (especially Anna) took plenty of time with us helping decide on a new mattress. The team also matched the same discounts as the brand’s own website. Thank you!!!”
“The young man that helped me (Steven) was top notch! I told him what I wanted and he pointed me to the perfect mattress on the first try. I was out of the store in record time!
Thank you Steven for a very positive experience! Have a Wonderful New Year”
“Drew was very informative and helpful. Turns out he was right about the best mattress for my comfort level. Appreciated his courteous manner. The transactions went very smoothly. Thank you.”
“This place cares about their customers.
Had a bad experience with a Macys bed and this place came in with a better bed solution and delivery. Love the personal touch with a real human. Can’t say enough good things about this company.”
“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“Matt was very helpful , friendly and informative. Worked with me and gave me great advice about the different mattresses. They were for a rental property and he guided me about tips and details to keep in mind specially in such a property. Scheduled Delivery was also within 2 days which was great !”
“I had a great experience with mattress firm at the Addison Illinois location. They were extremely helpful. I highly recommend anyone looking for a mattress in the northwest suburbs of Chicago to hit up the Addison location. The guy was honest and direct to the point. He made shopping for a mattress very informative and easy.”
“Rudy was phenomenal to work with. We had some prior knowledge of the product before stepping through the door as current owners of one, and although we ended up working with his manager, Awab, when we returned to purchase as Rudy was with another customer, it was Rudy and his transparency,
knowledge, and no pressure approach that sold us. The beds are great, everyone knows that, but for an enjoyable sales experience, make a visit.”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“Grand Appliance is recommended. We purchased an LG gas dryer and had a great salesman, Fabian, who showed us all the dryers. He spent time explaining the various controls on the dryer we eventually purchased.”
“John was extremely friendly and knowledgeable. He sold us what we were looking for... not something extreme. The products came the next day, and everything was perfect!”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“Kevin helped me. He was great. So patient with me. He made the whole process easy. His suggestions were spot on and I was able to pick the best mattress suited for a guest bedroom. Would recommend him. :D”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
“Sabrina was very helpful when we were in. Very nice solid wood furniture and American Leather and Smithe by Berne products.I would definitely revisit for future purchases!Great Clearance area too!”
“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”
“Purchased a mattress with the assistance of Camila, one of Saatva's sales staff. Both her product knowledge and guidance in helping us choose the correct mattress were excellent. I strongly encourage anyone looking for a Saatva mattress to reach out to Camila.”
“Working with Joseph was as easy as it gets, he was kind and helpful even with out of state delivery! I will never be using another mattress store. Highly recommend!”
“Lauren is a bright spark and a lovely person to work with.She is everything that you want in a sales person. Knowledgeable but not bushy or over selling Give her five stars for me ?????”
“Good selection of mattresses in all price ranges. Trystan was knowledgeable and helpful without being pushy. Mattress will be delivered in 2 days. Great experience from the moment we walked in the door.”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
“I was looking for reasonably priced furniture that looked expensive and I found it here. I bought a sleeper sofa and 2 chairs and could not be happier with my purchase. Mike was extremely helpful and did everything possible for me to get exactly what I wanted. The delivery men were very professional and helpful. I am a very satisfied customer!”
“I have never, and will never, purchase a mattress from another manufacturer as long as this team keeps producing the same high quality product that they have been for the past 25+ years I've known them. I recently purchased a new mattress after 11 years with my old one. It was still in great shape, but just was time. Their team worked quickly to get us our mattress in less then a week and I can't say enough good things about it. The build, the quality of the materials used, and the overall look completely transformed not only how we sleep, but the overall look of the room. The sales team knows their stuff, which take a huge burden off me as thebuyer.
From the customer service, to the final delivery, you don't get this kind of service and quality anymore. Family owned, local, knowledgeable, and one heck of a mattress. Buy from this shop -- you'll love it the moment you lay down.”
“Sales team, logistics and delivery team all worked hard for us to get what we needed. Very pleased with our purchase and the whole customer service experience. Great store!”
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“This is my 3rd mattress purchase from this store over the years. Pleasant service all of the time. Absolutely no pressure, I love that. Larry explained every mattress I tried and actually listened to what I was saying.”