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August 2025 by Eric Jaso
Alice was so professional and helpful. She walked us through every option and made the process easy.
Thanks Alice!
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August 2025 by Andrei Nikitovic
Alice was a big help!
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June 2025 by Daisha O'Banner
After grabbing lunch at Chipotle, we decided to stop by American Mattress, and we’re so glad we did! From the moment we walked in, Alice greeted us with a warm smile and exceptional customer service. She was knowledgeable, patient, and genuinely helpful—answering all our questions without pressure.
We ended up ordering a Purple mattress, and we can’t wait for it to be delivered! If you’re looking for a new mattress and want a smooth, stress-free shopping experience, this is the place to go. Great products, amazing staff, and a welcoming environment—highly recommend checking them out!
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January 2025 by Christine Marcus-Johnson
Nate was very knowledgeable and professional! Great experience at the Evanston store location.
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January 2025 by Andrea M
Wouldve left zero stars if that was an option. Waited over 20 minutes and no employees came out to help. Absolutely ridiculous!
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December 2024 by Waad Idriss
Incredible place, good prices and quality mattresses. The employees are so kind and offered a wide range of prices for the budget we needed. Highly recommend shopping here.
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September 2024 by Erin Grills
Manager Nate was very professional and helpful with guiding my purchase
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August 2024 by Erin Haguewood
Manager Nate was very professional and helpful with guiding my purchase
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August 2024 by Steve Kramer
Nate was a low-key customer agent who listened to what we wanted and was very informative. He was a great representative for the business.
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August 2024 by Suzanne Casolo
We had a great experience with Nate!
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August 2024 by Diana Kyolabye
Nate was very professional, informative and nice! This is the second time I’ve bought a mattress from this location and both times it was a great experience.
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August 2024 by Alyssa Zhao
I had a great experience with American Mattress! I unexpectedly needed a mattress on last-minute notice and Jack was incredibly thoughtful, going above and beyond to help me get a mattress in time.
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August 2024 by Sergeant Funk
Had a really horrible experience with American Mattress this morning. I purchased a bed that was comfortable in the store but has been very uncomfortable at home, to the point where I've had terrible back pain. In an attempt to rectify the situation, I exchanged for a different mattress and paid a delivery fee. They arrived at my house without the 30 minute notice they said I would receive and most importantly WOULDN'T EXCHANGE THE MATTRESS. On the way out with the mattress they didnt even exchange, they even knocked down my keyboard. I've literally paid for them to deliver NOTHING and walk with their dirty shoes on my carpet spreading mud everywhere. On the way out, one of the delivery drivers said I would receive a call from the store. At this point it's been more than an hour and I haven't received a call from American Mattress.
If you're considering shopping here, DON'T.
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August 2024 by MARY HESS
Nate was MOST HELPFUL! He listened to my needs and facilitated my choice easily and professionally! I’m looking forward to delivery and will also look forward to stopping in to let Nate know how it works for me!
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August 2024 by Christine Milne
This experience was flawless. Nate was knowledgeable, helpful and friendly. We bought a queen bed and box spring and we love them they are so comfortable. Thank you Nate and American Mattress!
