Coinstar

Most Recent Comments

• January 2023 by Charlotte H.
  the minute clinic ladies are the nicest people in the entire world. i was having such a shitty day until i hungout with them. yes a 20 copay but it was worth it for some new friends
• December 2021 by Gladys C.
  I am surprised at the reviews of this CVS. They have done a complete remodeling and the interior is cleaner and looks better. The staff is pretty good. Yes there are a few staff that could be more friendly or show a warmer attitude towards the customers but hey I'm there to get whatever I'm there for and out. I have actually made a good talking buddy from one of the cashiers so it's a treat to see her when we are there. Anyway, the store is on a Evanston, Skokie, headed to Wilmette border. It always has customers in and out which surprises me about the bad reviews. The Minute Clinic is there and a pharmacy. Yes the pharmacy can be a little busy and backed up with little staff and the Minute Clinic can be a bit tricky with registering and keeping up with the hours of operation depending on what practitioner is manning it. But despite it all we like this CVS and hope it is not on the chopping block of the CVS stores going to be closed in the upcoming year. There is parking and plenty of waiting areas and things to buy as you wait on your prescriptions or for your spot at the Minute Clinic. The staff is small but they are local regulars and some are friendly faces that patrons recognize.
• September 2021 by Jamie L.
  I had a very bad experience today when purchased a cough medicine. The staff who is a young man very rudely yelled "LICENSE PLEASE!" when the terminal prompted for staff assistant. I mean, did he need to be this rude? Clearly this young man's parents never taught him anything about manners. The manager also clearly never gave him proper training. Shame on him for treating a customer this rudely!!!! Will never visit this place again.
• November 2019 by C K.
  I have been going to this CVS on central in Evanston for many years. I have always received great service but that changed earlier this year. They seemed to have hired a new manager (older bald gentleman) who does not view customer service the same way the other manager does (tall man with dark hair). Whenever I have a question about a product, this new manager will not go out of his way to check on it but will send someone else to do it. I was at the store Saturday morning Nov9. They had a section near the cashiers featuring gift wrap, some cosmetics and a free bag of makeup with a sign that said it was "free bag - details in circular". I asked the cashier what the details were and she looked at the circular and couldn't find anything about it. She told me to ask the manager. I then approached the manager who was with another cashier (a young man). The manager did not say anything so the cashier (young man) went to check on the display and he also could not find details on the offer. He said it usually requires a 30$ beauty purchase so I asked him which brand I needed to purchase. He said he didn't know and the only way to find out is if I brought 30$ worth of beauty products and they can ring it up to see if that works. He also said there is no guarantee that I need 30$ worth of products. It could be more. Then he went back to his cashier station. The manager also could not help me. This is the type of service I have received lately. If they don't know the answer, they just drop it. One of the cashiers (older woman, dark hair) is also not very helpful and very curt with her customers whenever you ask her a question. I only gave it 2 stars because I have always received great service from the Pharmacy staff, the other manager and other cashiers.
• August 2019 by Alex M.
  Went into the store with a couple friends and were looking at candy, immediately was told a minute after walking in to buy something or they were going to call the cops. Horrible manager!
• April 2019 by Tim P.
  I simply like CVS because this corporation does not cell cigarettes. It's a big box store that does not make a profit off tobacco - unlike Walgreens. The pharmacists here are great. Very knowledgeable and helpful. I've gotten good service and tips on how to get coupons for expensive drugs. I've never used the minute clinic for anything except a flu shot. It's not the prettiest store in the block, but the people here are hard working and polite. Shop here because it's an Evanston store.
• March 2019 by Tim M.
  The pharmacy at this CVS is a bad joke. I've had it with this clown school. I wish upon them doom and unmitigated failure. Both professionally and personally.
• November 2017 by Arlene B.
  I just came here for Urgent Care on Central and Crawford and at 3:45 I was told to leave and I would not be seen even though the message said last patient needs to sign in by 4:15. The physician on staff was very unfriendly, unwelcoming unprofessional and lacked compassion. It's very disappointing and I will think long and hard about returning to this Urgent Care.
• June 2017 by Yelper10021 H.
  The customer service here is terrible. Everything takes about ten times longer than it should at checkout because no one seems to know what they are doing. On my last three visits I've had problems using my CVS card, CVS pay, making basic returns WITH A RECEIPT, and getting promo codes applied. The store manager adds no insights or help to the situation. Great location but not worth the hassle. Go to the new Walgreens down the street or the CVS in plaza Del Lago. With this kind of service this location won't be around much longer.
• May 2017 by John B.
  Without thinking about it, I would rate any CVS as 3 stars. Average. After all what is there to a chain pharmacy? But I have thought about it and conclude that this particular pharmacy is, unfortunately, well below average. Here's why. One day, my wife pointed out that the intersection of Central and Crawford looks awful and that it brings down the neighborhood. I hadn't thought about it, but started to and quickly realized that she was absolutely right. We talked about it and narrowed the problem down to two things: The CVS and Hot Dog Island (but I will only focus on the CVS here, for obvious reasons).. The CVS building, architecturally, is meh. Boring, yet sticking out like a sore thumb. Like a house without landscaping. It's "the yard" that's the problem. i.e. the parking lot. It makes this property an eyesore. It is the vast expanse of asphalt, lacking any hardscape, plantings or trees to soften the assault on the aesthetic sensibilities of neighbors and anyone passing, that is the problem. Yes there are a few plants in the northwest corner, but 90% of it lacks anything but cars and light posts. Even aesthetically unappealing buildings can be made presentable, if not downright beautiful. But nothing has been done to improve the CVS property since they took it over. There really is no excuse for this, other than "they don't care." They are here to make money and nothing more. This underscores the fact they are bad neighbors. It's like some people who don't maintain their home, have weeds in the grass, etc. They are bad neighbors. In contrast, I was surprised when the Walgreens was erected, just a block away, because it actually improved that corner. I'm sure they didn't do this instinctively and altruistically. They don't care either and left to their own devices would have done things differently (costing them less), but I'm certain that they did this in response to pressure from neighbors and the village administration. Evidently such pressure was missing when CVS decided to open at this location. Too bad and shame on us. The result is that we're left living with an eyesore. But CVS can do something to above this and to distinguish themselves as good neighbors. A continuous row of bushes and trees between the sidewalk and parking lot would do the trick. The row of trees defining the eastern edge of the property is nice, but it's the southern edge that's the problem. They need eliminate the southern strip of parking places and replace it with landscaping. Certainly, the loss of parking spaces won't be a problem; the lot is never filled.This one change would transform the property! Envision a park-like space where customers might find themselves pausing at a bench to enjoy the surroundings. I anticipate that CVS will begin whining that the maintenance that landscaping requires is costly. But the rest of us do our part. Our properties are landscaped and each of us property owners bears that burden and expense of maintenance without whining. That's because we have pride in our properties and our neighborhood. CVS needs to recognize that they are a neighbor. I plan to address this with the new alderman. Perhaps he can work with CVS to improve their property and our neighborhood. We have put up with the eyesore for too long. My wife and I are customers, but if CVS doesn't become a good neighbor we'll move our loyalty to Walgreens and encourage other neighbors to do the same.
• April 2017 by Luke L.
  It's better than other choices in the area, rewards system is lit. The have coinstar and load Ventra fare.
• December 2016 by Sarah R.
  This place screws up my prescription every. Single. Month. I am prescribed a medication at double the dose it's normally prescribed. My prescription says 60 pills a month, yet they only ever give me 30. Every month I have to wait for them to give me the rest of the pills. It's very disconcerting that the pharmacists aren't reading the prescription carefully enough to fill it in the correct quantity. They should not be on autopilot when dealing with medications. It could cause fatal errors.
• December 2016 by Ben M.
  I love the rewards that they offer and the weekly specials. I mainly go there for dairy products and junk food.
• December 2016 by Abraham W.
  I had to go to the hospital two days later because the nurse would not listen to what I was saying to her so it just cost me a ton of time and money
• February 2016 by Rob G.
  Why do you close the minute clinic earlier than your posted hours? I arrive about 30 minutes prior to posted closing time and the technician finishes with her last patient ahead of me 15 minutes before posted closing time. I have an ear ache, rather strait forward and not something that should wait until tomorrow to deal with. She cleans her office and says no more patients because she must be clocked out by 7:30pm (the posted closing time). Really? I doubt my diagnosis would have taken over 15 minutes. Shame on CVS management for not leaving more flexibility in the system. I understand that there is a time you need to stop accepting new patients - but that time is not 15 minutes prior to your posted open for business sign. It's about expectation management - if you want your worker out by 7:30pm, then change your closing time to 7:00pm.