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March 2024 by Judy Kelly
Super easy to book online. Follow up phone call from the office same day. Emailed contract/next steps/directions to my unit same day. Very streamlined and easy. Huge bay door and ample parking availability. Easy to access the building with a smart access code. Lots of moving carts available. The building is clean and the music is just an added bonus.
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March 2024 by Ariasmama1 J
The process was so easy. Nice & clean, secure facility. Roy is great!
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March 2024 by Scott Howard
Worked with both Roy and Dalia with my pre-rental call as well as coming in for the rental. Both were a pleasure to work with and I look forward to staying with this facility for a long time! First impressions were excellent!
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March 2024 by Suellen Eckstein
The CubeSmart facility on Oakton in Evanston is very well-run - clean, safe, well-maintained. Roy and Dahlia are wonderful! I feel my belongings are in good hands. Thank you!
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March 2024 by York Jr. Seaton
This place is great. Very clean. I rented a 5×10×8 unit on the ground floor. It's very spacious and close to a loading zone.The staff is very professional and courteous. Their hours are reasonable and there is code access after hours. There is a decent amount of parking for the location. And it's right across the street from a Thrift Store in the event you want to donate items.
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March 2024 by Bill Kindra
Roy and Dahlia are a pleasure to work with. They are very professional and run a great facility. They are very friendly and the facility is very clean
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March 2024 by Ergen Rojas
I recommend this place for storage needs, very professional attention. Thank you Roy.
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January 2024 by Mitchel Byrne
Left a terrible storage facility in Evanston and we are so happy with CubeSmart . They have a great staff in the office on duty if you have questions or need something like boxes or tape or any questions. The facility is spotless , the bathroom is very well kept as well. And you feel totally safe when you go to your locker. We are very happy we had this facility recommended to us .
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December 2023 by King Ewokiez
The people are always nice
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December 2023 by M. Eliese Ronke
Super simple process to both sign up for and then end our storage unit rental. Excellent customer service.
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December 2023 by Laura G
After the long drive from Atlanta to Evanston with all of our stuff in a Uhaul, Roy was very helpful in making sure we got the right size unit, had access to the loading dock, and everything we needed. Great location, clean, and accomodating. Highly recommend!
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December 2023 by Dorothy Gill
The staff was very nice and kind always very helpful. It was clean and close to my home, but the rate Increase was a little too much for me and could not afford it any longer.
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December 2023 by Donna Baker
Reserved the unit 12 hours in advance. Arrived and was greeted by the pleasant mgr who answered all my questions. The walk to the storage unit was well lit and clean. I appreciated there was flat carts available. The elevator was speedy. So far, great experience.
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December 2023 by Jennifer Blitz
Dalia and Roger are very nice, very accommodating and did not pressure me into making a decision I wasn't comfortable with. Would highly recommend
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December 2023 by Shirley Kasstageuleenski
I highly recommend people not to use the Master lock they are trying to sell you. They can be picked in 2mns. And locked back. You will never know that someone has visited. Go on line see a demonstration. Buy instead 2 Abus DISKUS 20/70 on Amazon. Read the reviews. Unpickable. I tried to post this information 4 months ago and was told to remove the post or face eviction. Apart from that climate control is ineftive on 2nd and 3nd floor as the thermostat is kept too high and too low. Thie storage business in general is very poorly regulated and this ownership does pretty much what they want, especially when moving to a less expensive unit advertised on line. Local staff are foot soldiers implementing corporate policies going above their heads, rates and down sizing.
