Enterprise Rent-A-Car offers a reliable and convenient car rental experience, with numerous locations including a standout branch in downtown Evanston, IL. Customers frequently praise the exceptional service provided by the staff, particularly the manager, who is noted for her friendly, patient, and accommodating nature. Many reviews highlight the efficiency of the service, with quick turnaround times for rental pick-ups, often completed within minutes. The vehicles at this location are described as clean, safe, and well-maintained, contributing to a pleasant rental experience. Customers appreciate the straightforward booking process, which can be done online or through the Enterprise app. The team at the Evanston branch is commended for their professionalism and helpfulness, making it a preferred choice over competitors. Overall, Enterprise Rent-A-Car is recognized for its high standards and commitment to customer care, ensuring that renters feel valued and well-supported, even in stressful situations. With its extensive network and dedication to quality service, Enterprise remains a top choice for travelers in Illinois and beyond.
I rented a Camry here for the weekend and it was a great experience. Seamless pickup and drop off, and the staff were extremely nice and helpful for my needs.
July 2026
I stopped in to get my windshield cleaned and they were so kind! The young gentleman cleaned inside and out! He went the extra mile for me! Thank you!
July 2026
Convenient, quick service. I was hoping to rent a compact suv and ended up with an Elantra. But, the car was clean and new so, I'm not really complaining.
