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February 2024 by Aishah P.
This cute little pet shop has everything you need from food, toys, and grooming products! Dropped by with a friend to pick up their order and the lady checking her out was so sweet and friendly! I checked in on Yelp and they also offered 10% off! They're super reasonable with their prices and the selection is insane. Check it out if you're looking for a reliable pet store for ur fur babies :)
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September 2023 by Jenna Krabacher
First of all this store is one of the best pet stores I’ve ever found and I make it a point to go to the local spots whenever we travel (which is a lot) and they are killing it. Could not find one toy/treat/good I wouldn’t let me dog have and/or eat and I am super picky. Also I came looking for a very specific toy and the gentleman working there helped me dig through the toy bins and he found it! Then I had to come back the next day and bring my puppy because I had seen what I thought would be the perfect snow suit. Different gentleman working and he was a gem too!! Helped us try the snowsuit on and he helped us find and fit boots for our baby girl. We come up to Chicago at least once a year and we will definitely be back! This store is fabulous; thank you so much for providing such great service to the community and visitors!
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July 2023 by Rocendo Ramos
Idk if pretentious or discriminatory is the right word but I came in to look around and left feeling very uncomfortable…Felt like I was being stared down the entire time by the person in there today, would’ve bought something but I felt super uncomfortable the entire time.
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June 2023 by Sa Br
I really loved this place. They share a space with a candle/soap business and its all so well put together. I was pleasantly surprised by the cat section. There were so many brands and types of foods and treats. The employee, who said she was new, was so helpful and patient with out questions. Overall I would highly recommend this place for anyone looking for high quality foods for their pet.
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May 2023 by Kathy
I dropped in yesterday and was so impressed with the selection and service! I have a cat with oral cancer and want to treat him to some high-quality pates, and the person working was very knowledgeable and helpful. They carry a lot of brands that I haven't seen in other chain pet shops and they seem high quality! My cat liked them. I'll probably bring my dog sometime too. I was pleased with everything here; a little pricey, but not bad for a specialty pet supply store! I saw some low reviews of their pet care services, and I can't speak to that. I just know that I got what I needed and was really happy!
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January 2023 by Jordan Neuhauser
My dog Oliver loves getting his hair cut here!
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December 2022 by Diana M
I love shopping here! It's such a fun combination of a pet store (Follow Your Nose) and a Natural beauty products store (The Alchemist's Wife). I love to pick up a treat for myself while also shopping for my pets. Do note that each of the 2 shops checks out at a separate register.
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November 2022 by Christine A.
Had been meaning to stop by, but of course the dogs decided we were going in on a day when I had no wallet with. Never try to convince a beagle he can't go in somewhere. Their door was open so in we went. I had been meaning to go in and talk to them about sensitive skin food. Asked what they recommended and they gave me a couple of samples. The dogs loved it! We have been struggling along with trying to get a 1 1/2 year old beagle and an 11 year old mutt eating the same food. The store staff are patient, clearly love animals and very helpful.
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September 2022 by Rayne D.
A great small biz that has high quality pet food at good prices. I really appreciate how friendly the staff is, they've really been helpful with finding something my picky cat likes. And I love that I can get myself a bath bomb when I'm getting my cats a treat too.
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May 2022 by Alexis Graves
This shop has saved me! I have three animals on three different diets. I get a list of approved food from my holistic vet and Follow Your Nose has most of them and they can order anything. No matter what the issue, they have a solution. I won't go anywhere else for pet food and supplies.
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May 2022 by Tara Shanahan
I would not recommend this place they cut my cats nails way too short one was bleeding. This has never happened to my cat at any other groomer.
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April 2022 by Harleigh P.
As someone in the dog industry, I am always searching for boutique dog stores, and follow your nose did not disappoint! They had an incredible assortment of clothes, beds, toys and food among other things! It was not overpriced and I'm so happy I found this little gem! You can see Chloe (left) rocking her amazing new sweater! Thanks for your kind souls and patience with our 2 pups!
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February 2022 by Andrew Breen
We've been using Follow Your Nose since 2016 in two different condos. We use them 5-8 times a year and they are always consistent and reliable. As promised, the caring pet sitters spend time with our cats and journal their time with them. These are the first sitters we ever hired and we can say with fidelity that we trust Follow Your Nose! We are currently moving to a neighborhood further away, so we're super sad to be leaving them -- they have been so good to us!
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January 2022 by Amethyst Campbell
As a former employee I feel that I can give an honest review about this place. Right off the bat I should have known something was off when I got my first paycheck. Upon being hired I was told I'd be paid $18 an hour. I have people to vouch for this as well. So I was surprised when I received my first paycheck and it said $16/hr. When I approached Ramie about this she agreed that it was wrong, but then lied and said I should be getting $17/hr. I decided to just accept that as that was still a lot of money with full time hours. But, I only wish that were the extent of my problems with this place... During my short time with the business I witnessed and was victim to Ramie yelling at, belittling, lying to and about, and gaslighting her employees. She even treats her own husband like trash, constantly screaming at him and putting him down. Just to prove how terrible she is she once told me she plans on divorcing her husband once their son graduates high-school and intends on taking the business. Dave, if you're seeing this I'm sorry, and you deserve better. Her and I also got into several arguments over her trying to scam people out of money. Ramie likes to make rules up on the spot to try to avoid refunds, returns, or anything really that would cost her a few bucks to make a customer happy. I've had to lie directly to customers faces, because Ramie refused to give them money back for an item they may not even receive. Every morning I would bust my a** restocking the shelves, making sure the entryway was clean and tidy for customers, and would start on other projects that needed done. I had also taken up doing the orders for the week (which I completed on time if not before), and all of the scheduling for grooming. Every day Ramie would come in, not even acknowledge the hard work I just spent hours doing, and would immediately complain about something I "didnt do" or something she "would have done differently." I wont even mention the fact that she wouldn't come into work until around noon, sometimes later, then spend hours running to Starbucks and "eating a sandwich" which apparently made her unable to answer questions regarding customers, and buying more pointless crap to fill the few empty spaces left in that mess of a shop. Between that, spending hours shoving her opinions down customers throats, and leaving early everyday to go to another one of her son's hockey games, I'm honestly not sure where she found the time to do all the work she claims she does. Finally I got so tired of working under such toxic conditions that I quit. It's been a month since I left, and I have yet to receive my final paycheck. When I was finally able to get ahold of Ramie about this she fed me more lies and claimed she would send me the tracking for a new one. It's been 5 days and I have yet to recieve that.... I loved the customers and their pets, and I loved my coworkers. It's unfortunate that something so good had to be ruined by someone so awful.
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January 2022 by Candace Guy
I went to a couple of pet stores to see what sort of feline and canine food they have. As far as I can tell, the degree of care given by this pet shop is unmatched. Regardless season of day you visit, you'll track down a clean, sound shop with quiet, considerate, and equipped laborers!
