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“I’ve been with John Roman for many, many years. I’ve always been happy with the service I receive. Most recently Kinley helped me out with updating homeowner and car insurance. She was very responsive and knowledgeable. She answered all my questions and took care of any updates/changes to my policy quickly. She was also friendly and professional. Highly recommend!”
“I have been with John Carlson for many years! He is the best agent, always answers my questions in a timely manner and makes legalize understandable. Marilee is the account manager who is professional and courteous when answering my questions as well. I am a recruiter by profession and it’s so hard to find good employees and Marilee is one of those stellar employees. I am so impressed by John’s agency I will never change agents.”
“Our Staff assistant Katy is the best when it comes to providing our customers updates about their insurance premiums. The customer feedback is always that she is pleasant and gives the customer excellent insurance service.”
“The best service I have had in the over 50 years that I have had car insurance. Extremely responsive, knowledgeable and found the right insurance plan for me. It was a no brainer to change from State Farm to Allstate when I bought my new car. Highly recommend.”
“I found myself quite unexpectedly in need of a homeowners policy for a property in Northern Wisconsin. I live in the Chicagoland area and I am well aware that it can be hard to find an insurance agent in Illinois who writes for Wisconsin. I was frantic, I would never sleep a single night with my home in Northern Wisconsin uninsured!! A good friend of mine recommended Chris Bailey's Agency in Evanston and I was lucky enough to speak directly with Chris. Chris took time out of his busy day to make sure he could provide the coverage I needed, and he went out of his way to get the coverage in place immediately. I will be calling upon Chris to review my other policies. Chris is very pleasant and very helpful, and he is obviously very knowledgeable about all aspects of the industry. I know Chris will always hold his client's interests first and foremost in his mind when providing them the insurance they need.”
“Chris was great - made understanding and evaluating insurance options easy (especially first a first time homebuyer). Helped with all of my questions/nuances and made the process straightforward. Highly recommend!”
“I purchased a full line of insurance and it was quick and easy. great customer service and teamwork. These are private brokers and they are no nonsense. So if you are a bully and think your bad attitude will get you the discount, shop elsewhere. They only work with professionals.”
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“I was looking for insurance for my new car and got a lot of insane quote prices. Then I found Jordan and All state, and he changed the game completely. Jordan explained everything to the fine print, worked with me, and you'll get a good laugh with this guy. Quick and easy, in and out, I'll recommend them to anyone.”