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February 2024 by Christina Kosmowski
Andre is a very customer centric property manager. Always extremely helpful and kind.
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February 2024 by Fred Pierre Louis
Andre helped me with finding a cart today he's always so helpful he great.
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November 2023 by Troy Foster
Bad experience. We rented the unit on the first floor of Greenbay Rd. We rented it, and when we actually went to place our items in the unit a couple of months later, there was black mold all over the walls. We never put our things there and vacated immediately, but the company still wanted to charge us for the month. I gave them the opportunity to rectify the situation by refunding our payment, but they decided that it wasn't worth it. Poor facilities and customer service. I strongly recommend against using this company.
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November 2023 by Jef Heidekat
Employees at this Public Storage location on green Bay Road in Evanston, IL have always been courteous and helpful. The facility is immaculate, well-lit and climate-controlled. We've rented a unit here for four years and never had an issue. It has suited our needs very well.
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November 2023 by Demetria Space
Rhonda was AMAZING!!!!! She was so kind and so helpful. It was my first time accessing my unit and she walked me all the way up and explained everything to me. She was incredible and I hope she’s here every time I come. Thank you Rhonda!!!
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November 2023 by Mark Marshall
Rhonda was extremely helpful with the details I need to close my account and move out at the end of the month.
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September 2023 by Erin Wayda
Moved in 3 months ago and with less than 30-day notice, got hit with a 48% price increase which made me move out instantly. The only reason they get 3 starts is because of Andre. He is the glue that holds that place together.
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August 2023 by Emily Feldmann
Alyssa was very helpful I rented my unit online and it ended up being to small for my mattress so she transferred me to a bigger space within minutes highly recommend this location and business
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July 2023 by Belfer “Ropello”
David made me fast even easy and helpful today
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June 2023 by Lane Herbert
Wonderful service, this review is for Alyssa went above and beyond helping us secure a unit at the last minute and right before she was to go home for the evening. She even found us a discount!
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May 2023 by Allison Bell
This review is for Andre at the Green Bay Road facility. He was knowledgeable, professional, thorough, and friendly. I was in the middle of a move, I had a flat tire, and I could not find my account information for the storage unit. He calmly helped me. Then he dealt with some weird moving guys I had hired, while I went and got my flat tire fixed. Truly a professional guy. I can’t speak to anything else about this storage facility, but my interaction with Andre was extremely helpful! He made a bad situation better.
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May 2023 by Jasmine Lopez
Natalie was a great help! She was proactive, communicative, and helped me resolve my issue. She’s knowledgeable about the facility and very professional.
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May 2023 by vinnie moag
Horrible layout and poor directions trying to find storage unit. Obviously someone who did not know how to count planned these units. It starts at 1001. then 1201 with directions for all the 12oo's but no mention of the 1000's or even the 1100's. Hopefully I will not regret chosing this location when there are SO many choices but this has started off horribly!
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April 2023 by A V
Sari ta and Andre have been amazing throughout this entire stay while we downsized during the pandemic and were awesome during our move out. Explained how everything works and always so kind!!!
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April 2023 by Alessandra Esquivel
I've rented units with them twice and never had any problems, it was very easy to move in and out. Andre was very helpful when I forgot to take my lock out and was almost charged in full for another month of rent. Would recommend
