Rosin Eyecare in Evanston is a Chicago eye doctor providing a full range of eye care treatment options and vision correction services, including glasses, contact lenses, and LASIK. The practice strives to serve every patient on a one-on-one basis with a uniquely tailored vision plan. Reviews highlight that the optometrist is fantastic, very good, kind, patient, thorough, efficient, and very knowledgeable. The eye exams and clinical care receive high praise. Many customers love their new glasses and report being dealt with quickly and with politeness by staff who fix issues perfectly. However, experiences with customer service and administrative staff are mixed. While some staff members are described as incredible, kind, fun, and taking care of clients very well, other reviews note problems. These include issues with insurance billing, such as incorrect charges and unresponsive follow-up, and describe some front-end personnel as not kind. Despite these administrative concerns, the quality of the medical care leads many to highly recommend the practice for vision-related needs.
Dr Tran and the ladies at the front were great. It’s clear everybody likes working there. I’m glad I found an optometrist I like closer to home.
April 2024
I love my new glasses. There is a great leady working who's taking care of the client very well. Highly recommend. Thank you.
December 2023
Amy and Morgan were incredible, kind, and so fun to work with! Dr Shpountova was thorough, efficient and very knowledgeable as well. They were able to fit me in the same day due to another doctor canceling on me, and everyone was a joy to work with! Highly recommend!
