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December 2023 by xX simPro Xx
Looked by the shop in Evanston in person. Real nice people! They got me a rush order done for a printed T-shirt. Arrived 2 days later, just like promised, and the printing looks great! High quality material, it seemed, and print itself has also pretty good resolution. Can definitely recommend!
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August 2023 by Christy Bennett
Always a great experience working with Underground Printing! They know their stuff, are helpful and do great work! Highly recommend!
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April 2023 by Tirzah Abbott
The communication is getting better, which is nice. Things have improved since Sam joined for sure.I hope that people will be in and available during posted hours in the future.
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April 2023 by Jessica Robbins
They always do a great job with our large orders and have great customer service!
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February 2023 by Steve Pelczarski
Sam was great to work with: Super responsive over email and proactive on issues with my design and cost. If I need custom work done again I plan to use UGP
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November 2022 by Trisha Rolandelli
I have used them twice now- they are always so prompt with feedback and design revisions. They commmunicate often about your order and were there to help when some of my ordering wasn't going correctly. The option to ship tshirts is AWESOME and definitely alleviates the need for a local printer.
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November 2022 by Julie Amromin
It was a pleasure working with you on our custom t-shirt project. Excellent selection of colors, easy, user-friendly process, great communication and support, and fast delivery. Thank you!
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September 2022 by Brian Dolan
The Absolute Worst Experience! I worked w the Evanston location. Sent my design a month ago, finalized everything and submitted design. I had to reach out to see how the process was going a week later, told things were moving a bit slower because power outage but still on schedule. Then receive an email that they can't do my design because of a trademark. I call email and text to try and figure it out and fix the issue, I have not received a call or email explaining the issue or seeing how we can get the issue fixed! The WORST CUSTOMER EXPERIENCE!I called and emailed the day you told me there was an issue, and now you want to make it right? There was a clear timeline we were on that you were aware of. O response to one of my many calls and emails when the issue arose would have been helpful. This is just empty platitudes.
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September 2022 by Brian D.
The Absolute Worst Experience! I worked w the Evanston location. Sent my design a month ago, finalized everything and submitted design. I had to reach out to see how the process was going a week later, told things were moving a bit slower because power outage but still on schedule. Then receive an email that they can't do my design because of a trademark. I call email and text to try and figure it out and fix the issue, I have not received a call or email explaining the issue or seeing how we can get the issue fixed! The WORST CUSTOMER EXPERIENCE!
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August 2022 by Isaac M.
It was easy to create the design I wanted on the Underground Website. I placed the order and within a few days Sam and Sophia, two employees reached out via email to confirm the design and work with me to make sure it was what I wanted. They were both so friendly and competent. I confirmed my design and within a week it was at my doorstep. I am very happy with my design! I would recommend this service to people looking to make custom apparel.
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May 2022 by Fred Funes
Sophia was so helpful and amazing to work with. My shirts were ready just in time for Free Comic Book Day. People loved them! Looking forward to making more Uncanny Tees in the future with UGP!!! ???
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May 2022 by Emily Bond
Professional and quick! I would definitely recommend their pop-up shop option for group orders. They helped me to get one set up in a relatively short time span and everything went smoothly! They are thorough and communicate with you throughout the whole process. I got comfort colors shirts, long sleeve shirts, and crewnecks and they were all gorgeous and high quality.
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April 2022 by Christopher Romano
Amazing quality work and fantastic customer support. UGP exceeded all expectations. Sophia worked closely with me to bring my group's design to life, and the result couldn't have been better! 10/10 unbelievable value
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April 2022 by Jae Rex
Excellent service and communication. This is be my go-to for any future custom merchandise.
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March 2022 by Mr. Zummo
UGP always puts out fantastic apparel! Sophia Lugo was an excellent consultant to work with and she worked hard to make sure we were happy with our order! I would recommend this company to anyone!
