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February 2024 by Jessica Jacobson
Excellent customer service
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February 2024 by Tara Tussing Unverzagt
I wish the hours were a little later (or earlier) to make it easier to arrange around my work dayOther than that, the staff is friendly and knowledgeable. The service was easy.I'm glad to have a working bike again!
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February 2024 by Marty Zak
5 star shop love Gretchen and Bryn and all the staff.
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February 2024 by Jeff Taylor
I took my son to Wheel & Sprocket to get his first bike. Great service, knowledgeable staff.
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December 2023 by Shirley Adams
Staff was helpful and honest about bike choices and options. Prices for repair were reasonable.
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November 2023 by Grace Hancock
Best place to get your bike fixed! The staff are friendly and kind, and they fixed multiple issues on my bike within ten minutes. I'll definitely be coming back for any future bike needs
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September 2023 by Emmie MC
I’ve had annual tuneups for my and my BFs bikes here for the last 3 years after Everyday Cycles closed. While the majority of the work is good, I’ve had to take our bikes back half the time for additional adjustments (new tubes improperly installed, out of alignment on exterior gears, didn’t return dust caps, etc.). I’d still come here in an emergency, but at >$200 I cannot recommend their annual tuneup packages.
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September 2023 by Muhammad Ahmad Rathore (Ahmad)
Went for brake service.The concerned person spent around 1 minute loosening the screw and charged 24$. Also, didn't informed about the price before the service.Customer service was quick and helpful thoughI will prefer to go somewhere else next time.
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September 2023 by Matthew Green
A friendly and helpful team. Have also done quick, free adjustments for me and my family’s bikes.
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September 2023 by JM Bourey
Got a rescue repair without an appointment on a Saturday. This Evanston location fulfills the legacy of the Turin it replaced long ago.
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July 2023 by Elisa Spain
Convenience and the Trek bike and guarantees are what led me to Wheel & Sprocket, the service from Charlie Swain was why I bought the bike here. Not only did Charlie help me select the right bike for me, he went out of his way to provide guidance on everything I needed to outfit my new bike, including shoes, locks, etc.. You can buy a Trek bike in a lot of places, the service at Wheel & Sproket, on the other hand, is unique.
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July 2023 by James Moeller
Fantastic bike shop. Everyone there is helpful, courteous, kind, knowledgeable. A very happy Customer.
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June 2023 by Byron Udell
Friendly, professional, skilled, and reasonable. Your talented and knowledgeable mechanic was able to service and rebuild my old Marzocchi Bomber fork and I was thrilled that you could do it. Most shops had no idea how to do what you did. I appreciate you and will absolutely recommend you to my friends!!
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May 2023 by patrick zelten
Great service. Great humans. Spend a little more and get the extended coverage that includes a tune-up. Will save you in the long -run.
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April 2023 by Pearl Flaming
The customer service was excellent. They very patiently helped me out with my recumbent bike. Fantastic job and experience!
