DSW Designer Shoe Warehouse is a popular destination for shoe lovers seeking a wide variety of stylish and trendy footwear. With over 25,000 pairs of designer shoes for men and women from well-known brands like Nike, Cole Haan, and Puma, customers are sure to find what they need. The store also offers handbags, accessories, and kids’ shoes. Many customers appreciate the great selection available for the whole family and the friendly customer service. However, some shoppers have experienced challenges with online orders, particularly regarding order fulfillment and store pickup, often facing delays and issues with sizes. Despite these frustrations, customers have noted that the staff is pleasant, professional, and accommodating. While checkout lines can be longer due to being understaffed, the helpfulness of the staff makes the experience more enjoyable. One standout employee, who received a special mention, exemplified excellent customer service by resolving a coupon issue effectively. Overall, DSW provides a solid shopping experience with a focus on customer satisfaction, making it a go-to location for shoe and accessory needs.
I was all over the store trying on shoes and making messes.I was frustrated because I wasn’t finding what I envisioned. But whatever question I had the employees were awesome! They looked for things, found them, straightened up. I so totally appreciated all their efforts. Even the security guard was awesome. So thanks.... read full comment
June 2025
Pretty good, good selection, pretty clean with lots of size options. I've been there a few times, and it's never been too crowded. Check out was fast and easy, and the cashier was very friendly and helpful. Would definitely recommend it.
May 2025
Great variety shoes found what i needed in short time
