Scott Credit Union is a member-owned, not-for-profit financial institution with over 80 years of experience serving individuals and businesses. It offers a full range of financial services, including low-rate loans, fee-free checking accounts, credit cards, savings accounts, auto and home loans, and digital banking tools. The credit union proudly serves the metro St. Louis and Chicago areas, supporting local communities through the SCU Community Foundation, which aids schools and nonprofits. Recognized as a top workplace in St. Louis and the USA, Scott Credit Union is dedicated to providing excellent service with integrity. Customers praise the friendly and helpful staff, noting that the employees are professional, knowledgeable, and genuinely caring. Many mention feeling welcomed and appreciated, with some enjoying the warm atmosphere created by staff who are polite and friendly. Despite some limitations, such as building construction and changes in account services, members appreciate quick service, even during long lines. Some customers have been with the credit union for many years, valuing the relationships they've built and the convenient banking experience. Overall, Scott Credit Union is seen as a community-focused institution committed to serving its members with kindness and dedication.
Customer Service Representatives are very professional.
July 2016
The only reason I gave 2 stars was for early direct deposit. They charge $10 to change your card if u got married. I'm thinking king about leaving....real soon
March 2014
Rarely get a call back . Give wrong extension numbers . The only way to get answers is go there personally . One would definitely like to speak with someone , when it' about fraud with your ATM card . They either need to hire more people to answer phones or retrain the ones they have .
