Build-A-Bear Workshop Fairview Heights offers a fun and creative experience for all ages. Visitors can make their own plush toys by choosing outfits, adding sounds, scents, and even recording custom voice messages to personalize their furry friends. The store provides options for special events like parties, which include a customized furry friend, a Heart ceremony, games, and more. These parties are perfect for birthdays, office gatherings, or community events, and can be booked easily through the store or website. Customers appreciate the helpful and friendly staff, with mentions of staff members being very kind and accommodating. Many enjoy the variety of options, such as sounds, birth certificates, and wish hearts, which make the plush toys even more special. However, some customers felt misled by advertising claims about discounts during birthdays, as they paid full price for their plush toys and accessories. Overall, the store is a place where kids and families can enjoy creating and dressing up their plush friends, making memorable moments and celebrating special occasions.
I love them so cute fluffy and cuddly but needs more selections 5 stars
August 2024
The other day I had a fish cross over the rainbow bridge and I needed a good lift me up. I came and picked out a kitty and Brian helped me stuff her and bring her to life. He was so compassionate and nice it really helped me out that day.
August 2024
Kaitlynn the manager is wonderful!!! She has always been so helpful anytime we have stopped by and always has a smile on her.
