Citi Trends, located at 17-B Plaza Drive in Fairview Heights, IL, is a specialty value retailer offering affordable apparel, accessories, and home trends, particularly catering to African American and Latinx families. Customers appreciate the great prices, especially during clearance sales like "buy 1 get 1 free," allowing for significant savings. However, the service quality is inconsistent, with some staff being friendly while others are reported as rude and unprofessional. There have been complaints about early store closures. Despite these issues, many shoppers find cute items and express a desire to return for more bargains.
