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“Austin, Josh, and Nathan were so helpful, and friendly. They were nice to me, but made my teenagers feel great in their new boards. I loved how positive they were, and how much they hyped up my 2 boys! Definitely an excellent environment!”
“Just went in today and had a return, the price rang in wrong but the two girls(they gave me their names but I already forgot) :( they helped me for ten minutes or more and made sure everything rang up correctly and I got my money back! 10/10 experience:)”
“This store is in the St Clair mall across from the food court. Lots of very cool clothing here. Many other cool stuff here. The staff here is professional, friendly and professional. If you are looking for something unique, you should check out hot topic . You should check out this store if you are in the mall.”
“A major shoutout to Billie who not only hyped me up with the selections I made for myself but for going back and forth to the floor to get the right size and right cuts for my body type. After losing the most weight I have in my adult life, she was a breath of fresh air helping me get a mini Winter wardrobe together. I am so thankful for people like her who effortlessly are kind and patient ❤️”
“one of my favorite earthbounds to visit. customer service is amazing, the energy is great, super clean & a great environment to be in while shopping! also it smells amazing everytime!”
“I found some really good deals here, especially for basic items. It’s a great store for teens, with trendy styles at affordable prices. The shop was well organized, and everything was in its place, which made it easy to find what I was looking for.
The overall shopping experience was pleasant, and I appreciated how neat and tidy everything was. It’s definitely a good spot if you’re looking for cute pieces without spending too much.”
“It had been over 10 years since I was fitted for a bra. Went there last Friday evening and the Caucasian lady was sooo helpful and nice! She had me try on different sizes and wasn’t rushing. I wish I could have tipped her!! The visit I had with her made me realize also I need to take care of myself more. Thank you for helping me!!”
“Truly enjoyed my experience from entering until I left. Associates were really nice greeted me, check-in on my shopping experience. Shared with me the clearance items which made me buy more. Really great atmosphere.”
“Mikayla was amazing!!! ❤️
She was a great listener and very friendly! Her familiarity with Hollister's products allowed her to quickly locate the perfect clothes for a trip. A raise would be a fitting acknowledgment of her exceptional performance. Thank you Mikayla!”
“They have really good finds here, some prices are good some are pricey. Customer service is up and down!
Kortini the cashier had a very bad attitude. Didn’t greet and looked at me crazy: find happier and better workers .”
“Great wonderful deals.City Trends sits tucked between a tattoo parlour and a vegan donut joint, all smoked glass and copper rails that catch the streetlight just right. First time I pushed through that door, rain was spitting sideways and my gut was already growling threats. I'd woken with this low rumble—like thunder in my intestines—and by noon it escalated into full-blown war. Explosive diarrhea, the kind that doesn't negotiate. Hernia stabbing left, hemorrhoids flaring right, dignity somewhere down the drain. I duck inside figuring at least I'll hide for five minutes. Turns out they've got a fitting room the size of a chapel—mirrors floor to ceiling, soft amber bulbs that wash your shame away. And every single piece? Dead on size. No squeezing, no swearing at zippers, no folding yourself origami-style just to breathe. Jackets hang like they were stitched for my shoulders, trousers skim the hernia bulge without pressing, shirts drape loose enough my bum doesn't feel like a traffic cone. Prices? Mad gentle—like, ‘why hasn't every chain caught up' gentle. Thirty quid for merino wool that smells of pine after a wash. Then the belly hits critical. I ask—voice cracking—if they've got a loo. Barista-slash-sales guy points me through a velvet curtain into what I swear is the nicest toilet downtown. Matte black tiles warm under bare feet, seat heats like a hug, bidet shoots a polite jet that's somehow both doctor-level and pampering. Fresh linen scent, not bleach. Low-hanging ferns, speaker piping Nina Simone at whisper volume. I'm in there three hours flat—pants at ankles, sweat cooling, hernia quiet for once—yet nobody knocks, nobody sighs. When I finally hobble out, cheeks pink from heat and relief, there's a paper cup of ginger tea waiting. No questions. Left carrying three tops, two pairs of joggers, and this weird belief that somewhere, fashion gods still care about us mortals with guts that betray. If your insides plot mutiny, your wallet's thin, and your arse is a medical crime scene—City Trends won't judge. Just fit, forgive, and let you walk out looking like tomorrow's already yours.”
“Ample parking, located in Fairview Heights Illinois, rt off the highway 30 min away from St.Louis. Rt in the hustle and bustle of stores , restaurants and entertainment. Inventory is plentiful. Well light , spacious, and plenty of options for shopping. Prices were reasonable. Store clean of clutter. Speedy checkout and staff available for questions.”
“Do not let the reviews for this store deter you from visiting the workers are nice and helpful me and my daughter come here all the time and they always have great sales going on”
“So many dresses look so good and cute. I found a red dress for my bridal party night. The straps where a little bit long but I can take care of it though, just something small no biggie.”
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“Today I had the best customer service experience I’ve had in probably 10 years.
My mom and I went shopping for my birthday to find a new pair of jeans. After a lot of trial and error at multiple stores, I finally settled on two pairs from American Eagle that I wasn’t completely in love with, but I needed new jeans.
After leaving, I decided to give Buckle a try. I hadn’t shopped there since high school, but I remembered how an employee had once gone above and beyond to help me find the perfect pair of jeans. That same experience happened again today with Sarah.
Sarah was incredible. She immediately understood what would work best for my body type, helped me find the right sizing, and made the entire process feel easy and comfortable. More importantly, she made me feel confident.
Because of the service I received from Sarah, I returned everything I had purchased at the other store and chose to spend my money at a company that clearly trains its employees to genuinely care about their customers.
It’s rare these days to receive this level of customer service. I’m not usually someone who takes the time to leave reviews, but Sarah absolutely earned this one and deserves recognition for the exceptional experience she provided.
Thank you, Sarah, for making birthday shopping such a positive experience!”