JCPenney in Fairview Heights, IL offers a wide range of products including fashion, home decor, beauty, and accessories, catering to various styles and budgets. Customers appreciate the helpful and friendly staff, with some mentioning specific associates who were professional, kind, and patient. The store provides a good selection of shoes, clothes, and exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, often with sales and discounts. The store is noted for being clean and well-organized. However, some customers have experienced a lack of assistance from staff in certain departments, leading to disappointment. Overall, shoppers find value in the selection, prices, and the opportunity to try on items in-store, making JCPenney a reliable shopping spot for fashion and home needs.
Had very good help from an employee and others for reasonable for help .
August 2024
Ashley was very helpful, professional, and kind during my shopping experience today! Prior to today, I had only shopped at JC Penney one other time. With great staff members there like Ashley and lots of awesome sales going on, I will definitely be back!
July 2024
Wife picking up her repaired ring. Everything all good.
