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“Today I had the best customer service experience I’ve had in probably 10 years.
My mom and I went shopping for my birthday to find a new pair of jeans. After a lot of trial and error at multiple stores, I finally settled on two pairs from American Eagle that I wasn’t completely in love with, but I needed new jeans.
After leaving, I decided to give Buckle a try. I hadn’t shopped there since high school, but I remembered how an employee had once gone above and beyond to help me find the perfect pair of jeans. That same experience happened again today with Sarah.
Sarah was incredible. She immediately understood what would work best for my body type, helped me find the right sizing, and made the entire process feel easy and comfortable. More importantly, she made me feel confident.
Because of the service I received from Sarah, I returned everything I had purchased at the other store and chose to spend my money at a company that clearly trains its employees to genuinely care about their customers.
It’s rare these days to receive this level of customer service. I’m not usually someone who takes the time to leave reviews, but Sarah absolutely earned this one and deserves recognition for the exceptional experience she provided.
Thank you, Sarah, for making birthday shopping such a positive experience!”
“I always have a wonderful shopping experience at WHBM thanks to Jasmine. She is incredibly helpful, patient, and has an amazing eye for style. She always takes the time to help me find the best clothes that fit me perfectly and make me feel confident. Her customer service is exceptional, and she truly goes above and beyond to make every visit enjoyable. Thank you, Jasmine, for always helping me look and feel my best! Highly recommend shopping here and asking for Jasmine. 😊”
“The customer service at this Chico's location is awesome. Holly & Peyton went above & beyond to help me exchange an online flash sale order for a different size. Love my purchase and greatly appreciated their expertise.”
“Myself and my daughter came to Lane Bryant looking to get her measured and purchase new bras. We were greeted by a wonderful employee by the name of Marshonne. She assisted both me and my daughter with finding out our current bra sizes and even recommended a few different bra styles. She was patient and very knowledgeable about the merchandise and promotions. She displayed a warm and friendly demeanor that made it easy to approach her with concerns and questions. Our overall experience was 10/10 thanks to Marshonne! Thank you for your phenomenal customer service!”
“I shop at Macy's for most items for my family. They usually have it in stock and ships fairly quickly because I am an online shopper. If it doesn't fit though, they have a section for returns. I love the discounts as well.. my go to store!”
“One of my favorite stores that I feel like was taking away from me. They took our Macy's and tore it down. I have to travel 30 minutes to this one. Which I don't get to do often enough. I miss my favorite store.”
“lots of cool fun stuff. great prices. friendly staff. my family goes all the time and earns rewards cash to spend future items. can order online and pick up in store. definitely recommend going to shop there”
“I was recently there and the young lady named Shenandoah was so friendly. I was so happy with everything she helped me pick out. She really took time to know my style and find items for me.”
“A major shoutout to Billie who not only hyped me up with the selections I made for myself but for going back and forth to the floor to get the right size and right cuts for my body type. After losing the most weight I have in my adult life, she was a breath of fresh air helping me get a mini Winter wardrobe together. I am so thankful for people like her who effortlessly are kind and patient ❤️”
“The previous negative reviews are outdated. I recently visited this location for the first time and the staff were welcoming and attentive. I will definitely be a return customer.”
“one of my favorite earthbounds to visit. customer service is amazing, the energy is great, super clean & a great environment to be in while shopping! also it smells amazing everytime!”
“I am always surprised when I go into this store. I'm not a comfortable shopper (even less so when it's expensive) but the customer service here always manages to be the right level of helpful. I never feel pressured or ignored. It's uncommon for me to be willing to ask "girly" questions. I'm at that stage in my life where I want to be comfortable, feel more confident, look professional but not stodgy and age appropriate (with clothes that will survive a round of laundry). Almost every time I have to travel, I stop by here to find at least 1 new thing off the sale rack to take with me, and every time service is good. To top things off, they'll tell you how to get the best sale on things you're interested in too which is exactly why I keep coming back. That -- and Belinda W. She's really great.”
“Visited this Aerie store inside the St. Claire Square Shopping Mall, while staying in Collinsville, IL. WOW!! Great store and selections stocked for Spring & Summer. It was like shopping online only better because it was all right in front of you. You will not be disappointed. It is right next to the biggest American Eagle store I have ever shopped.They closed the stand alone Aerie at Fox Valley Mall, Aurora, IL, long time ago, sad, but when they were their the store did not have clothing stock like this one at St. Claire Square. The Fox Valley store had lots of undergarments and was big on getting measured properly. It would be great if Fox Valley would open an Aerie store and have all the cute clothing stocked like St.Claire Square.”
“They offer some brands that offer Good quality at an affordable price. They also offer some brands such as Hager that are discounted. As well as Skechers sneakers.”
“So why do I love this place? I have no good reason because I just shave my own head so I never need to go to a salon. I mean it would be great to go and have like my lower neck shaved since I really can't see it when I'm shaving my head but it's just not worth whatever that's going to cost. There was one lady on duty but we had gotten there right with me opened and they had so many hair care products. They even have a clearance section of hair tools? Like hair straighteners and curlers whatever the hell that falls under”
“This is a department store that offers a wide variety of products in Fairview Heights. They have clothes and shoes for men, women and children, seasonal items, small appliances, home decor, bedding, linen, and gifts. They have a self pick up for online orders or drop off for Amazon orders and returns, plus a Sephora located inside the store. The prices are good and they have frequent sales.”
“They have really good finds here, some prices are good some are pricey. Customer service is up and down!
Kortini the cashier had a very bad attitude. Didn’t greet and looked at me crazy: find happier and better workers .”
“So many dresses look so good and cute. I found a red dress for my bridal party night. The straps where a little bit long but I can take care of it though, just something small no biggie.”
“I've been taking my wife here for years, and she always finds something she likes. Helpful employees, friendly service, and my wife always seems to find the bargains.”
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“I purchased this item from Binford Girls boutique not sure how it would look on me, but when I got it started smiling and decided to rock it today. Received so many compliments. Very nice and comfy!! I am enjoying wearing what I've purchased. This was one of few. Can't wait to see what the other fits do for me.”