Open 24 hours
1405 N Green Mt Rd #110, O'Fallon9AM - 5PM
735 Seibert Rd #3, Scott AFB“Super friendly and knowledgeable through the whole buying process. Made being a first time buyer significantly less daunting than I expected. Great work from the whole team!”
8AM - 7PM
1405 N Green Mt Rd #110, O'Fallon“Micah and her team have been professional and approachable. Quick on responding to my questions and committed to easy the process of obtaining a loan. Thank you Micah!!”
“I had Dave handle my mortgage. Easy to work with and saved me on my rates. Dave handled the process very well. I would recommend that you use Dave for any of your financial needs.”
“Kim jascur - Link , I want to thank you so much for helping me and my mom with cashing in our bonds , we had so many , thanks for not passing us over . Left this review to let you know your time was appreciated, thanks”
“I stopped in because my son got sick in our car and this was the first place we saw as we were on 55/70. After getting my son cleaned up and situated I went in and asked the young lady (at the desk to the right when you walk in) if I could have a trash bag for my son. She graciously did so and for that I have to say thanks a ton and my family greatly appreciates it!!! God Bless and have a Merry Christmas!!!”
“Joanna went above and beyond to close our sale in a short window and made the process as smooth and stress free as possible. We couldn’t have askedfor better service!”
8:30AM - 5:30PM
4969 Benchmark Centre Dr #300, Swansea“I had a great experience working with Mike and the team while buying my first home! We had a few bumps in the road, but he was there to help and to answer questions if needed. I would highly recommend him, especially if you are a first time home buyer!”
“I am a Real Estate Broker who caters to clients with the highest standards when it comes to service and Jeff has continuously exceeded those standards. Jeff makes all of my clients feel less stressed by ensuring they understand the entire purchasing process. He and FCB Bank have achieved what most other lenders can not when it comes to getting some of my clients qualified. In todays World, it is so hard to find somebody that truly cares about their job as much as Jeff Does. That is why I will continue to recommend him to anyone who is Purchasing or re-financing.”
“Very pleased with FCB's customer service. The help I receive at the drive-thru window is always quick and the staff are pleasant to work with. I've banked with FCB since I opened my first savings account as a kid and don't see banking with anyone else for personal accounts.”
“Excellent customer service and support from the best of our worlds in our business community and the most important part of our community is the support from the team at this branch”
8:00 AM - 5:00 PM
301 W A St, Belleville“Josh Phelps makes the experience flawless. He answered every single question that I had for him at anytime of day. Very much a pleasure to work with and I would refer anyone to him. Not only does he have great communication throughout the process but also genuinely cares about what and how you are feeling about the whole picture.”
9 AM - 4:30 PM
1140 Central Park Dr Ste 106, O'Fallon“The customer service is good and I know that wait times are beyond their control but getting better. I use mobile banking most days but everyone is always nice when I go in the branch.”
9AM - 5PM
504 Edwardsville Rd, Troy“FCB has great customer service and are always ready to assist. My small business has been a FCB customer for almost 8 years and they have been a great support. Thank you!!”
“The staff at the O'Fallon, IL branch are always friendly and upbeat no matter the time of day or day of the week. I love this branch and will miss the people here when we have to move back home to Georgia. Especially Casey W. Girl, you are amazing and have such a wonderful personality!However, while standing in line on a busy Friday evening waiting for my turn with a teller, a "manager" type lady came out of her office and reprimanded the greeter / concierge in front of about 10 - 12 clients. She wasn't overly loud, but she could be heard by those of us within 10 feet of them. I felt this was unacceptable and very unprofessional. If an employee warrants a reprimand, take them in an enclosed area away from the clients in the lobby. Bad form on her part!”
“Chris is the best in the business! He’s knowledgeable, trustworthy, and great with communication. We have used him multiple times and honestly can’t imagine going through anyone else. Top notch!”