Grand Appliance and TV is a family-owned retailer with locations in Illinois, Wisconsin, Indiana, and Iowa. Established in 1930, it focuses on customer satisfaction through excellent service and a welcoming atmosphere. Reviewers consistently praise the knowledgeable and friendly staff, particularly highlighting the helpfulness and patience shown during the buying process. Customers appreciate the time spent exploring various models and receiving answers to their questions. The delivery service is noted for being timely and efficient, with coordinated crews ensuring smooth installations. Overall, Grand Appliance and TV is recognized for its competitive pricing, top-quality brands, and a commitment to creating lifelong customers through outstanding service.