Menards in Forsyth is a popular store known for its good selection and prices, making it a favorite shopping destination for many customers. Visitors appreciate the variety of items available, including light bulbs, holiday supplies, and outdoor furniture. The store often provides helpful and friendly staff who are generally happy to assist, creating a positive environment for most shoppers. Many customers mention that the employees are kind, friendly, and eager to help, which encourages repeat visits. However, there are some areas where service can fall short. Customers have experienced difficulty finding help at the paint counter, with some staff members not offering assistance even when the store is not busy. This lack of help has led some to choose other stores like Ace Hardware or Home Depot for their paint needs, where staff are more consistently helpful. Additionally, curbside pickup has been frustrating for some, with reports of long wait times, fees, and the need to retrieve their own mulch, which can be disappointing given the premium prices paid. Another concern raised involves store cleanliness and professionalism. There was an incident where a customer slipped on dog poop in an aisle, and employees seemed unsure of how to handle the situation. Fortunately, an employee named Ryan responded promptly and handled the situation with kindness and professionalism, leaving a positive impression. Overall, Menards in Forsyth is valued for its wide selection, good prices, and helpful staff, but improvements in customer assistance, cleanliness, and service consistency would enhance the shopping experience further.
