The Verizon store at Forsyth offers a wide range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or conveniently place orders online, with options for free 2-day shipping, same-day delivery where available, and in-store pickup. The staff at this location are highly praised for their helpfulness, patience, and knowledge. Several reviews highlight the exceptional customer service provided by employees like James, Mason, Zach, and Iman. James was commended for fixing a phone issue patiently and competently, making a stressful situation much easier. Mason was helpful in transferring data and finding deals that reduced monthly bills after a phone unexpectedly died. Zach assisted with switching lines onto a new account, thoroughly explaining the process and answering questions. Iman was noted for her patience and excellent customer service, guiding a customer through renewing a discount and ensuring everything was uploaded correctly. Overall, customers appreciate the knowledgeable and friendly staff, efficient service, and the store’s effort to make every visit smooth and satisfactory. Whether for device troubleshooting, account management, or new phone setup, the Forsyth Verizon store is recognized for its helpful team and quality customer care.
VERIZON USERS TAKE NOTICE!! This is the only place for real Verizon phone support. Skip the agent stores that only want to sell new devices instead of troubleshooting and actually helping customers... after you waited an hour. The manager Mackenzie and agent James were very knowledgeable and extremely helpful. TOP SHELF!!!
September 2023
Issues with my phone they got it fixed right away. Crew there is great
September 2023
Conveniently located, friendly and knowledgeable. Highly recommend.
