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“Best choice of fishes in the surrounding area. I was able to get the cichlids I wanted without having to look for them online thanks to them. The set ups inside the store are so well set up and the reptile room is worth looking at. Over 400 aquariums in just one place !”
“Great place, great people and a pretty good selection for a small store. Prices are a bit on the high end for the area, but they do have frequent sales and events.”
“Hands down amazing I will never go to Petco again! Amazing customer service and an enormous amount of options. I got my dogs birthday cake and gifts from here today and I am so happy I found them I will be back !!!”
“Wonderful people who really know what they're talking about. Very helpful. I had several questions and needed some advise. Great prices too. Check them out .”
“Natalie is a great team member and made my girlfriend and I feel very comfortable and relaxed as she educated us about the ferrets that were there! We're thinking of getting one (probably 2, can't leave em without a buddy!) and the girlfriend has never had one so Natalie let us hold em, let em move around, and gave us great insight. If I were to live in the area and think about getting one I would come back there, thanks for the assistance!”
“This place is amazing! They have great costumer service, they’re nice and easy going, and they do a fantastic job with pet grooming. They left my dog looking so cute and beautiful she was super clean and we were super happy with their work definitely recommend!”
“I love Best Pets! Every time I go in the staff is always so helpful. They have a great selection of food and accessories for any pet you may have. I bought my bearded dragon from them and she is great! Such a great local small business.”
“This squirrel ?️ and momma squirrel needed some pre 4th of July claim doggy pills for our dog ? that hates fireworks ?. They had them on sale and the staff was friendly ?.”
“I had the best first experience at Pages Healthy Paws. Walked in and was almost instantly greeted by Stella. She was super sweet. I was also helped by Ariel, she was phenomenal and answered every question I had. She was very insightful on the products that are being sold there.”
“I took my EXTREMELY anxious and nervous dog to get a much needed, very overdue groom today. There were 3 girls working in the grooming salon today and they were all so incredibly sweet, patient, and gentle with my pup. They gave me a suggestion on a date and time to book to avoid as much commotion as possible. They allowed me to stay for a bit to get my dog eased in and more comfortable upon arrival, and also did an amazing job on her bath, trim, etc. My dog was so happy and excited when I came to pick her up which was a great green flag. Upon checking out, the cashier was very friendly and helpful as well. Thank you for taking such good care of my girl!!”
“Stopped in to check it out. Enclosures are set up nicely, there's a great variety of animals. They also have some hard to find food items for your reptile. They also have a reticulated python that was rescued, they are doing a good job in treating her. As someone who has over thirty years of experience in working with retics, it's hard to see such a fantastic animal that was neglected. It's nice to see that this shop cares enough about this animal to get it the proper treatment. Hopefully it remains a shop mascot.”
9AM - 8PM
2919 IL-173, Richmond
Pet Stores
“Love at first sight
Our new puppy Milo is thriving and we are thriving because of him! My husband adores him. ❤️
He is the best dog ever!! Just what we needed in our lives!
The breeder answered all our questions and gave us advise to keep him a healthy pup!! She had everything available to us to bring him home! Thank you for what you do.
We have a very happy, healthy puppy!!”
“Good morning! I wanted to say yesterday I went to antioch store to see carolyn about my bulldogges severe allergies. I was in tears and feeling hopeless .The store was packed the entire team busy friendly doing their thing and carolyn was able to take the time with me and find the best solution in dog food for my Winston! Then I went to check out the young cashier also was able to tell me the best outta 3 creams for Winston's feet she used on her dobe..the best was their was at least 8 people in line watching me in tears feeling defeated ALL giving me their support and courage things will get better! .I am a manager of a family owned grocery store and this is how I want our store to be... what a team you have in Antioch and ill be forever grateful for all of them .CAROLYN thank you !”
“I’m very happy that I took my dog to get his nails cut here. I have tried several other places over the past year or more. One place even gave him medication to calm him, but nothing worked. He just would not let them touch his feet. I walked him in canine clippers and we were done in less than 10 minutes. It was such a relief! We will be back.”
“A gentleman working the store today offered to help me with heavy litter and I declined but thanked him. While walking to line a guy (holding no products) cut me off instead of letting me put the heavy litter bag onto the belt. After holding this heavy bag for a while I just put it down while waiting in line because I couldn’t hold it anymore. The staff member who offered to help previously opened his lane and also offered to grab the bag for me!
He should teach the other guy how to be a decent human. Man or woman I would let anyone go ahead of me if they had one heavy order. God forbid you wait an extra couple minutes! Thank you for all your help! Give this man a raise!”
“Stopped in today and was helped by Sasha! The checkout process was efficient and super friendly!
Sasha let me know about price matching with Petco's website and other online competitors. She helped me sign-up for their loyalty program, letting me know there would be no intrusive messages. With her help, I saved money off each item and was able to save an additional $5 with their sign-up coupon.
(Heard her speaking Spanish with the guests before me, which is a huge plus in this area!!)
Thank you, will definitely be coming back!!”
“...as Co-Director of Izzie's Pond Wildlife Rescue and Sanctuary in Liberty, SC...we are incredibly appreciative of the quality, service and relationship we have experienced with Fox Valley Animal Nutrition. Everything has been exemplary.”
“Wide varitey of supply options at this location. They even have ducklings ready to be taken home. The cashier Cathy was very nice and provided all the information needed after becoming a rewards member !”
“Ordered my new puppies food online and my order was ready to pick up in 30 min at the Crystal Lake, IL warehouse. The warehouse was clean and the young man handling my order and paperwork was presentable, courteous and professional.”
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“I have work in many places didn't like any of them as much as something fishy. I have been there for 7 years now and I've never been happier my bearded dragon love coming with me and getting lots of attention from our customers.”